Hotel Manager (river cruise ship)
- Reference:
- river/hotel-manager
- Recruiter:
- River Advice
- Category:
- Management Jobs
- Published:
- August 21, 2015
Responsibilities
- Responsible for the entire hotel department, including:
- Implementing and maintaining the company standards and budgets in the hotel department
- Managing the shop, beauty salon, and wellness department
- Managing and motivating the entire crew, particularly the management staff.
- Evaluating passenger comment sheets
- Reviewing all orders made by the hotel department
- Checking, controlling and signing for all supplies and delivery notes
- Supervising the proper storage of all stock on board the vessel
- Correctly handling all food & beverage stock, as well as all of the available equipment in the hotel department
- Maintaining cleanliness, hygiene and tidiness in all areas of the hotel department
- Setting up of written duty rosters for all housekeeping staff, as well as planning of stations
- Supervising all stock checks and inventories within the hotel department
- Adhering to the onboard crew training program.
- Adhering to the corporate uniform policy within the hotel department
- Performing active onboard management
- Maintaining an active presence in the galley and restaurant during meal times
- Maintaining an active presence at all official onboard occasions and events
- Continuously caring for and looking after all passengers onboard
- Periodically performing inspections of passenger and crew areas and cabins
- Handling complaints as per the company’s policy
- Organizing and overseeing the realization of special occasions
- Performing a final check of all information for passengers and crewmembers
- Maintaining a smooth flow of information on board and adhering to the chain of command
- Ensuring active communication with the captain, onboard management, crew and head office
- Controlling and maintaining the cash book on board
- Correctly listing all outgoing invoices
- Coordinating regular crew performances
Qualifications
- English and German spoken and written
- Completed vocational training
- Several years of professional experience in managing comparable departments
- A minimum of 8 years of Food & Beverage experience
- Good computer skills and administrative experience
Requirements
- independence
- management skills
- flexibility
- organizational skills
- loyalty
- honesty
- objectivity
- friendliness
- passenger orientated
- stress resistance
Work Experience Requirements
All applicants must have previous experience in working on a Cruise Ship, in a 4/5* Hotel or in an Upscale Restaurant.
Language Requirements
Good knowledge of the English language is required.
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