Administration and Revenue Director, P&O Cruises Australia

Opportunity for 3 experienced revenue directors to join Australia’s most iconic cruise line – P&O Cruises

Throughout our 80+ year history P&O Cruises has remained Australia’s most loved cruise line. As testament to our success in the Australia/New Zealand market we have just announced the expansion of our fleet from 3 to 5 ships in 2015.

As a result of expansion we have a requirement for three experienced Administration and Revenue Directors to join us onboard during August, November and January 2016. Key responsibilities of this position include leading the shipboard revenue management team in achieving financial and revenue goals, overseeing business operations and implementing new initiatives to enhance commercial performance of the ship. The Administration and Revenue Director ensures that promotional events are scheduled effectively and all approved marketing and promotional channels are used appropriately and timely, in conjunction with the Cruise Director and Food and Beverage Director.  As a member of the shipboard Executive Team our Administration and Revenue Directors are encouraged to willingly maintain a highly visible profile by effectively interacting with passengers and crew daily on a formal and informal basis.

Our ideal candidates will bring:

• strong people management skills, with experience managing a team of at least 5-15 people within a large 4/5* cruise, hospitality or corporate hotel environment incorporating responsibility for achieving revenue and customer satisfaction targets
• the ability to plan, manage and drive financial change in multiple revenue departments and deliver strategies that have positive commercial impact
• strong interpersonal, customer relations and conflict resolution skills; a commitment to delivering the upmost customer experience
• sales analysis skills; a keenness to gather market intelligence and keep up to date with relevant industry trends and developments
• strong administrative skills, proficient in the use of MS Office and hotel management programs (eg Fidelio, Micros)
• tertiary qualifications in Hospitality Management or Business Administration
• sound communication skills, with a strong command of written and spoken English, and a high attention to detail

Contracts are for four months duration with two months leave in between assignments. The salary is competitive and flights, transfers and a uniform are all supplied by the company.

In addition you will have the opportunity to work in a unique multi-cultural environment where you will meet people that will be friends for life, travel to stunning locations ‘like no place on earth’ and have experiences of a life time that you will remain with you forever.

All international applicants must have the ability to obtain a medical clearance, possess a current unrestricted passport (valid for at least a year) and be eligible to apply for an Australian Maritime Crew Visa (MCV) and Australian Visitor Visa.