Viking

Restaurant Supervisor

Reference:
1062
Recruiter:
Viking
Category:
Galley Jobs
Published:
May 9, 2019

Vessel type: Ocean-going cruise ship

Job Description

RESTAURANT SUPERVISOR

Purpose of Position

You ensure a friendly and professional service in the restaurants to the fullest satisfaction of our guests in accordance with Viking Ocean Cruises Standards.  

Your Responsibilities

Responsible for the service operation in assigned area

  • Supervision/support of a professional welcoming and sales orientated F&B Service
  • Ensuring the correct handling of all products, materials and equipment  
  • Ensuring absolute cleanliness and order in accordance with HACCP rules
  • Operation of service procedures according to standards (e.g. menus, decoration)  
  • Organization and execution of F&B related ship functions and special events  
  • Performance according to company standards and HACCP rules


Management and motivation of the assigned service crew

  • Supervision and motivation of restaurant and bar crew
  • Participation in dis-/embarkation and luggage duty & loadings

 

Responsible for cost control and adherence to set budgets in assigned area

  • Conduction of stock takes; inventory according to company procedures

 

Active liaison with guests

  • Welcoming of guests and socializing during meal times
  • Assist in conducting the daily menu presentation

 

Supervisor: Restaurant Manager / Maitre d’Hotel / Restaurant Headwaiter

Gives instructions to: Restaurant/Bar crew

Receives instructions from:  Restaurant Manager / Maitre d’Hotel / Restaurant Headwaiter / F&B Manager / Hotel Manager, Corporate Operation Manager

Your Profile

  • Graduated education within hotel / catering industry or equivalent experience or equivalent professional experience.
  • Min. 1 years professional experience in same or similar position in 4* or 5* operation
  • International experience / experience on a ship is an asset
  • Excellent English skills, other languages are an asset
  • Service oriented and guest focused
  • Good management, organizational and communication skills
  • Positive personality, professional appearance
  • Flexibility and stress resistance, team player, showing commitment

Guidelines and Regulations

Job Description • Contract • Company Rules and Regulations • Onboard ABC • Viking College • Uniform Regulation • F&B Manual

Language Requirements

Good knowledge of the English language is required.

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Viking

Viking

www.vikingcareers.com

THE VIKING STORY

More than 20 years ago, Viking® set the standard for what river cruising should be, and today we are the leader that all others follow. In 2015, we took the same small ship, destination-focused experience to the seas and reinvented ocean cruising. Over the years Viking has won numerous ocean and river cruise line awards from Condé Nast Traveler, Cruise Critic, Travel + Leisure, Travel Weekly and more.

Viking is a strong and dynamic company—with a growing fleet of more than 80 river ships and seven ocean vessels cruising over 100 itineraries around the world.

JOIN THE VIKING FAMILY

If you have always dreamed of combining your love of travel with the ability to grow your career, consider a position at Viking. We are the world’s leading small ship cruise line, and there is tremendous potential to advance your career with us. As part of our crew, when your ship is docked at the many destinations we visit, you can explore ashore and refresh during your free time.

Additionally, with Viking’s award-winning service and thoughtfully curated onboard experiences, our guests are typically very satisfied. This, combined with Viking’s gratuity guidelines, means that you can expect to be well rewarded as an employee on board a Viking ship.


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