Butler - Luxury River Cruise Ship

Dear Candidate
We have open positions for Professional Butlers with an Ultra Luxury River Cruise Line.

Job Summary

Provide a personal six star service to all Guests at all times and to deal with Guest complaints and comments in an efficient and timely manner.
Provide Breakfast, Lunch, Dinner, Canapé's and Bar service and to make onboard reservations for Spa, Vintage Room, etc. upon request.
Ensure that assigned pantries and lockers kept clean and tidy at all times and in accordance to safety rules and regulations, following details of USPH.

Requirements

College Degree/Diploma and/or Hotel Management School or other relevant apprenticeship in the food service industry required.
Butler School, beneficial. Or Minimum of 3 years proven experience in a luxury international hotel or 2 years experience in the luxury cruise ship industry.
Fluent in Written and spoken English (needs to score at least 80% in the onboard English proficiency test).

Job Description

Assist with any assigned duties in all F&B outlets on board (Restaurants, Bar, Bistro)
Make onboard reservations, pack/unpack and shine shoes for all Guests upon their request. §Do deliveries (such as laundry, gifts, etc.) to all Guests
Replenish drinks, ice and fruit twice a day or as necessary.
File the Guests personal Laundry, send it down to the Laundry for washing, dry cleaning or pressing, and deliver it back to Guests in a timely manner.
Order sufficient soft drinks, liquor/wine and fresh fruit for all pantries and to ensure that Menu's are distributed to designated Suites in a timely manner (as per assigned side-duty and schedule).
Ensure that assigned pantries and lockers kept clean and tidy at all times and in accordance to safety rules and regulations, following details of USPH.
Follow the proper cleaning and maintenance procedures of equipment in Pantries.
Clean and refill the Coffee Machines in assigned pantries properly, as per schedule and according maintenance manuals.
Ensure that all equipment is properly and securely stored away when not on duty.
Report work orders to the Housekeeping Office when deficiencies are noted or when maintenance is required and to follow up on the work orders in a timely manner.
Complete a Work Registration Form correctly every month and to submit it to the Restaurant Managerin a timely manner.
Adhere to all Company Policies and Procedures, Manuals and Directives.

Skills
Good communication skills.
Must have very good organizational skills and show attention to detail.
Must undergo onboard USPH training.
Must have initiative and the ability to work independently.
Must be able to remain calm under pressure.
Must be service minded with an outgoing, charming and friendly personality.

Additional Information
We look forward to receiving your application! All your information will be kept confidential according to EEO guidelines. Interested? Send us your C.V. in English
If you fit the profile, you will be contacted by e-mail or what’s app and sms.
Please keep an eye on your e-mail and spam box to see if you received an invitation.
Kind Regards
Managing Director
Cruise Carreras