Crew Relations Specialist

At Royal Caribbean International, we believe that great vacations begin with great employees!  As a leader in the cruise line industry, RCI is continuously expanding and seeking dynamic, energetic, experienced professionals to join our team.  With our innovative fleet of twenty-one ships visiting five continents, each offering adventurous ways to explore the globe, this could be a great opportunity to let your career set sail with us.Royal Caribbean International currently requires Crew Relations Specialist(s). 

This position is responsible for providing administrative support to the HR division for crew related issues in managing & coordinating the berthing and par level processes, crew emergency plan numbers, assist the Crew Administrator with Crew Immigration/Customs with specific duties during the sign-on & sign-off process.In addition to other requirements, potential candidates should have minimum 1 year prior administrative experience within a hospitality industry and should have working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office.

Responsibilities include (but are not limited to): 

• Provides information and services to shipboard employees with regards to orientating, assigning and retrieving berthing, equipment, and written literature. Issues cabins and bulk assignments to all Officers, Staff and Crew. Records all cabin and crew changes and prepares berthing report for each voyage. Collects all items when shipboard employees sign-off.
• Assists with the crew sign-on and sign-off process, as directed by the Crew Administrator, reviewing immigration documentation such as passports, visas, Alien Resident Cards (ARC), Letters of Re-Employment, etc. to determine validity of documents.
• Conducts/coordinates weekly cabin inspections and reports discrepancies.
• Prepares a variety of reports and letters utilizing personal computer system and equipment.