Carnival UK

Cabin Steward/ess

Reference:
FSB-ACC-02747
Recruiter:
Carnival UK
Category:
Housekeeping Jobs
Salary:
Competitive
Updated:
January 9, 2017
We have an exciting opportunity for you to join our Housekeeping team in the role of Cabin Steward/ess.
You will be responsible for cleaning and sanitising passenger cabins and adjacent corridors, adhering strictly to all USPH guidelines to ensure a high level of cleanliness at all times. You will also be interacting with passengers on a daily basis, ensuring any questions or queries are dealt with quickly and effectively. Other duties include:
  • Return room service trays to housekeeping pantries.
  • Collect and return all passenger laundry and dry cleaning.
  • Ensuring all newspapers, daily programmes and passenger mail is delivered as required.
  • Separate discards ensuring they are taken out of service and empty waste bins, separating the waste in accordance with company policy.
  • Collect and distribute linen, towels and bathrobes from the main laundry, ensuring cabins are supplied with sufficient amenities.
  • Identify and report on any fixtures and fittings that need repair or renewal within the cabins.
  • Effectively deal with any complaints and comments by passengers on the service, cleanliness or cabin fixtures and fittings and report these to the Deck Housekeeper.
  • Ensure cleaning stock and amenities are kept at the appropriate levels, and re-stock lockers and cabins as required.
  • Keep the housekeeping pantry and alleyways at the required level of cleanliness to meet public health standards.
  • Maintain and use equipment effectively and safely at all times and ensure the safe storage of equipment and cleaning products after use.
  • Undertake stock takes as required.
To be considered a suitable applicant for this role you will:
  • Have a minimum of 12 months experience of working in a large hotel with a rating of 3 star or above
  • Knowledge of industrial housekeeping cleaning materials
  • Customer service orientated Previous experience of working in a customer service environment is desirable
  • Good command of written and spoken English
This is a fantastic opportunity to work for one of the world’s leading Cruise brands. Life on board involves working 10 hours a day, 7 days a week for the time that you are on board. Your ten hours will be split between morning, afternoon and evening activities.

We are currently recruiting for our Talent Pools to fill anticipated roles in 2017 and beyond. Please note that throughout the Recruitment & onboarding process you may not be advised of a start date. If you are successful, sufficient notice will be provided when we have a ship and start date for you.

Work Experience Requirements

All applicants must have previous experience in working on a Cruise Ship, in a 4/5* Hotel or in an Upscale Restaurant.

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Carnival UK

Carnival UK

carnivalukcareers.co.uk

Carnival UK is a market leader in the cruise industry, widely recognised by our famous brands P&O Cruises and Cunard. We operate ships all over the world and provide unforgettable holiday experiences to our guests. At Carnival UK, we are about to go through a huge amount of growth and with 2 new ships on the horizon, Carnival UK has big plans for the future!

P&O Cruises

One of the most recognizable and respected names in travel, market-leading P&O Cruises has been operating for more than 170 years. With seven ships in the fleet, from our family friendly flagship Britannia, to Iona, our newest cruise ship which is the largest ever built for the British market, P&O Cruises creates extraordinary travel experiences. We are expecting Iona's sister ship in 2022.

P&O Cruises offers the most stylish and contemporary destinations including the Caribbean, South America, Scandinavia, Mediterranean, Atlantic Islands and Round the World cruises.

Cunard

Cunard is an international luxury travel brand offering unparalleled experiences on board the most iconic Ocean Liners in the world; Queen Mary 2, Queen Victoria and Queen Elizabeth. Cunard celebrates the freedom to travel and with an incomparable heritage of over 175 years and outstanding White Star Service, Cunard continues to set new standards in ocean travel. Queen Mary 2 provides the only regularly scheduled transatlantic service between New York and Southampton, England. In 2022 our 4th Queen will join our Cunard fleet.

At Carnival UK as part of Carnival Corporation, our highest responsibility and top priorities are to operate safely, to protect the environment, and to be in compliance everywhere we operate in the world. On this foundation, we aspire to deliver unmatched joyful vacations for our Guests, always exceeding their expectations. We are committed to a positive and just corporate culture, based on inclusion and the power of diversity. We operate with integrity, trust and respect for each other - seeking collaboration, candour, openness and transparency at all times. And we intend to be an exemplary corporate citizen leaving the people and the places we touch even better.


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