Second Housekeeper

At Disney Cruise Line, you can set sail on the job opportunity of a lifetime! Disney Cruise Line has established itself as a world-renowned leader in hospitality and entertainment, and has been recognized as the top cruise line for families. Our crew members bring the magic to life to deliver exceptional guest service and create family-friendly fun onboard the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, and on our private island paradise in the Bahamas – Castaway Cay! With incredible itineraries that visit exciting destinations around the world, crew and Officers can chart the course for an unforgettable adventure with Disney Cruise Line.

Responsibilities

• Responsible for housekeeping-related activities in all guest areas including staterooms, crew accommodations and public areas
• Lead team of Stateroom Hosts, House Persons, and Custodians
• Oversee cleanliness and upkeep of approximately 175 suites, staterooms, pantries, crew cabins, back of house and public areas as allocated
• Ensure reporting of all maintenance issues and inspect completion in a timely manner
• Conduct daily inspection of designated areas
• Ensure all housekeeping areas meet USPH and Coast Guard regulations
• Oversee use and operation of housekeeping equipment and chemicals
• Supervise team on baggage delivery and collection
• Overall scheduling of the team with work assignments
• Facilitate department meetings
• Provide leadership for all direct reports including training and development
• Actively participate in all Castaway Cay job responsibilities associated with position and line of business as directed by DCL leadership
• Execute additional job responsibilities, as assigned by DCL leadership, based on operational need
• Comply with all company set policies and procedures, along with all maritime and ship rules, regulations and procedures -Participate in Emergency Duties as specified in the ship Assembly Plan

Basic Qualifications

• Minimum two years recent Housekeeping management experience on ships or 200+ room hotels
• Hospitality or Business Management Degree, or industry related experience -Working knowledge of chemicals and cleaners used in a hotel, resort and/or cruise ship environment
• Computer skills necessary
• Be at least 21 years of age
• Be able to speak, read and write fluent English
• Willingness to live and work onboard one of our vessels for a certain length of time (based on position) -Agree to share a cabin with another crew member
• Be able to work a seven-day, 70-84 hour week with limited time off
• Be able to adhere to Disney Cruise Line appearance guidelines
• Enjoy working in a high-volume, fast-paced, guest-service oriented environment
• Be flexible with your work schedule, job duties and work locations
• Appreciate diversity among guests and crew

This is a SHIPBOARD role.

Applicants must:

• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
• Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion
• Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan
• Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control
• Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices
• Be willing to share a cabin with other crew members and appreciative of working and living in a multi-cultural environment -Be comfortable living in a confined space with strict rules and regulations
• Adhere to a structured lifestyle, personally and professionally

Your Responsibilities:

• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
• Complete a pre-employment medical
• Obtain a criminal background check
• Bring approved work shoes

**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.