Job Description:
Celebrity Cruises is looking for inspired global professionals who believe in success through commitment and pride to join our expanding family. As an industry leader in service and innovation, we provide a working environment that fosters career growth and development for our onboard team members. With a fleet of innovative cruise ships, each offering guests a premium vacation experience, there are almost countless opportunities to join us at sea. Join our team today as Onboard Marketing Manager!
Responsibilities include but are not limited to:
- Optimizes on board revenue generation by analyzing financial data and developing cross-marketing and sales strategies.
- Analyzing on board revenue financial data to identify areas of opportunity.
- Developing action plans to address the areas of opportunity.
- Assessing and adjusting sales and marketing strategies.
- Directing, coaching, leading and motivating the on board revenue staff managers in the decision-making process and implementation of any revenue-related issues impacting on board operations.
- Act as liaison with Hotel Operations and Onboard Revenue Departments shore side to provide feedback regarding itineraries, deployment schedules, and groups and charters as they relate to revenue and marketing.
Job requirements
- Three to five years marketing promotions, market research and/or sales analysis for events, cruise lines, or amusement/theme parks.
- Working knowledge of sales analysis techniques and point of sales (POS) systems preferred.
- Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques.
- Ability to conduct focus group presentations.
- Ability to interact appropriately with all levels of employees and management.
- Ability to lead management group in brainstorming sessions.
- Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related programs.
- Ability to produce computer graphs and related images preferred.
- Bachelor's degree in marketing, business administration or related field from an accredited university or college, or the international equivalent preferred.
Due to the high volume of applicants, only those who meets these qualifications will receive a response.
***PLEASE KINDLY APPLY TO THIS POSITION ON THE FOLLOWING
WEBSITE TO BE CONSIDERED: ***
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