Senior Business Analyst - Guest Port Services

Great vacations begin with great employees!
 
Combine your experience and sense of adventure by joining our exciting team of employees in Miami, FL.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

Position Summary:

This position is responsible for systems analysis and systems user support to the Guest Port Services Department, including the development of PC programs, data downloads and associated queries to assist processing and analysis. There will be numerous special projects arising out of the day to day operations of the company for which there are no precedents as to approach, structure, or methodology. Position is also responsible for opportunities to improve performance through operations process reviews and systems analysis as directed by Management.

Career Snapshot:

• 1. Develop understanding of key data sources and systems for the company, with special emphasis on Guest Port Services systems. Develop familiarity with various in-house databases and achieve competency in analyzing operating results contained within
• Access, extract, download, manipulate, and assist in analyses of data contained with internal databases. Analyze results of data extractions and summarize and present analytical findings and assist in the development of operational action plans
•  Build database applications, develop and maintain analytical and benchmarking tools in support of department projects
•  Support and assist Guest Port Services and other departments in ad-hoc data manipulation efforts required for their projects
•  Identify key opportunities for operating and systems performance improvements through information gathering and analysis creating analysis tools as needed
•  Participate in special projects as requested by Operating Group; build cohesive working relationships with other departments
•  Interact with various departments on system issues
•  Maintain working knowledge of systems by attending seminars and other relevant training courses
•  Assist Management in areas of analysis projects, Committee involvement on specific projects and training and/or development of staff
•  Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management

Requirements:

• BS/BA Business, Computer Science, Information Systems or related field
• 4-6 years experience using financial applications

Preferred:

• Graduate degree a plus

Thank you for your interest in this role. Royal Caribbean Cruises Ltd. is the world's second largest cruise company, operating under Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises brands. These brands offer an array of onboard activities, services and amenities, including simulated surfing, swimming pools, sun decks, beauty salons, exercise and spa facilities, ice skating rinks, in-line skating, basketball courts, rock climbing walls, miniature golf courses, gaming facilities, lounges, bars, Las Vegas-style entertainment, cinemas and Royal Promenades, which include interior shopping, dining and an entertainment boulevard.
 
Join our team as a Senior Business Analyst. It will take you 10-15 minutes to complete our application, which will help us better qualify your candidacy. If you are being considered for this position you will hear back from us within the next  30 to 60 days.  During this time, you can view your application status on our career site.
 
Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees

RCL is an Equal Employment Opportunity employer.

Job: Guest Services
Primary Location: United States-Florida-Miami
Schedule: Full-time
Shift: Day Job
Employee Status: Regular