Training & Development Manager

Job Description:

At Royal Caribbean International, we believe that great vacations begin with great employees!  As a leader in the cruise line industry, RCI is continuously expanding and seeking dynamic, energetic, experienced professionals to join our team.  With our innovative fleet of twenty-one ships visiting five continents, each offering adventurous ways to explore the globe, this could be a great opportunity to let your career set sail with us.

We are currently searching for Training and Development Managers to join our team. More than 40,000 people have already selected Royal Caribbean International to be their employer and so should you!

Responsibilities include, but are not limited to:

• Provide professional internal consulting that creates measurable performance solutions and long-term growth and development for all Royal Caribbean employees.
• Confer with management to gain knowledge of specific work.
• Maintain training records of the staff
• Consult with management to conduct training and development needs analysis that identifies what knowledge and skills of officers, staff and crew need to perform at or above our brand performance standards
• Full accountability for the execution and delivery of the New Hire Welcome and Orientation programs for all new shipboard employees joining the company
• Audit and prepare reports for shore side and shipboard management of employee training
• Conduct training sessions covering specified areas such as on-the-job training, diversity, harassment, ethics, guest service, sales techniques, health and safety practices, public relations, refresher training, leadership and managerial training, and promotional development
• Monitor and report employee progress during training periods