German Guest Services Agent

Company

Multinationar Cuise Ship Company which include a total of 12 ships

Position description

Handling all requests and complaints in a professional and diplomatic way; focusing in Guests’ needs and problem in providing services which will assist VIP and Suite Guests with all special needs; to follow up the group programs and their special needs and requests; to ensure a proper communication, information and assistance to Guests; preparing invitations recap; preparing vouchers and presentation letters.

Position requirements

• Bachelor’s degree in hospitality management, Tourism or related field from an accredited college or university or the international equivalent preferred.
• 1 years work experience equal position in Property minimum of, 4/5* Service.
• Computer Skills.
• Guest attitude, Public Relations, and Communication.
• Good Organisation skills, problem solving, international exposure preferred.
• German mother tongue or German and English Fluent. Other european languages will be a plus, including Spanish.
• Valid Medical Certificate are required before embarkation.
• BST (STCW) training certificate will be needed before embarkation.

Position salary

Competitive Salary, including accommodation, meals, joining and return flights paid by the company.4 to 6 months and renewableExcellent opportunities of professional development.

Duration of the contract

4 to 6 months and renewable

Aditional comments

Positions ON BOARD

Please Take into account you may have to meet some inicial expenses including, for example:
(depending on the company ):

• Medical certificate
• CD1 VISA
• BST certificate