Job Description:
Cia: Norwegian Cruise Line - Brazilian candidates only.
Job Responsibilities
- Responsible for assisting in achieving the departmental guest satisfaction targets and the food and beverage revenues determined by the Company for the restaurant organization.
- Follows at all times company service standards and sequences of service for breakfast, lunch, dinner and buffets.
- Complies with all company policies, rules and regulations.
- Resolves in a satisfactory and proactive manner all service and product deficiencies in his/her station and reports any incidents or challenges to management immediately.
- Checks with every guest, during each meal period, to ascertain satisfaction with service and food.
- Follows and is compliant with all Public Health rules and regulations.
- Oversees, directs and instructs appropriately his/her assistant in order to ensure timeliness of service and guest.
- Ensures that his/her workstation is properly set-up for each meal period and that the mise-en-place is appropriate for the expected level of business.
- Ensures that his/her workstation is properly cleaned and re-sets at the end of each meal period.
- Follows schedules, work assignments and executes the side jobs that are determined by management.
- Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.
QUALIFICATIONS
- Minimum of three years working experience within the restaurant organization in NCL and or a minimum of three years working experience in a fine dining environment in hotels or restaurants.
- Proven track record in achieving positive guest comments, service scores and high beverage sales.
- Excellent food and beverage knowledge expressed in positive results in company tests.
EDUCATION
- Secondary Education degree or equivalent is mandatory.
- Courses and or training in safety, environmental, public health and sanitation regulations and procedures are required.
In order to join our team and begin your new career with us, you must be:
- 21 years of age or older.
- Conversant in English.
- Able to obtain a valid passport and United States C1/D visas.
- Able to work a 7-day, 70-hour week with limited time-off during your contract.
- Experienced in the job you are applying for, with at least 1 years recent and related job experience, but not necessarily with a cruise line.
- Flexible with your work schedule, job duties and job locations.
- Willing to share a cabin.
- Guest focused.
- Appreciative of diversity among Guests and Crew.
- Eager to work in a high-volume, fast-paced Guest service environment
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Seamanwork Ship Jobs Training & Travel
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Piratininga - Niterói - Rio de Janeiro - Brasil
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