Bar staff Food and Beverage - Cruise Ship

Job Description:

Responsible for beverage service & sales in the bar / public room where assigned for duty.

Requirements:

• Education: Min 4 GCSE'S
• Experience: 2 years related experience on board ships, or in a land based hotel, cocktail lounge or bar.
• Must be able to fluently speak, read and write in English. Other requirements include: a pleasant, accommodating personality, customer service oriented, responsible and well organized.

Responsibilities:

• Responsible for promoting and maximizing beverage sales in the assigned workplace, while following & ensuring that all company beverage service standards are being adhered to.
• Follows company guidelines regarding uniform, personal grooming & hygiene.
• Ensures that company policy in regards to drinking age is followed, & practices responsible service of alcoholic beverages.
• Helps maintain the bar & pantry areas at all times in accordance with USPH / FDA and SEMS rules and regulations, including following guidelines relating to   the correct use & maintenance of all bar equipment.
• Ensures the assigned workstation is properly set & prepared to meet the daily business demands.
• Provides prompt, attentive, consistent & courteous service to every guest in the assigned workstation, & through this helps to achieve the yearly goal for the bar scores in the guest comment cards.
• Strives to always up-sell to better quality premium & super-premium products, & is able to recommend & suggest beverages when guests ask for assistance in selecting them.
• Effectively communicates any problem, challenges, complaints or service difficulties in a timely manner to the Bartender on duty or immediate supervisor.
• Maintains an attentive & proactive approach offering consecutive rounds of drinks, asserting satisfaction with the product served.
• Responsible for the correct registering & proper handling of all individual checks & sales transactions generated in the assigned workstation.
• Performs other duties assigned by the Bartender / Supervisor on duty.

You will be required to carry out 2 x lifeboat drills per week and undergo a 1 week training course on fire-fighting and first aid during your first 2 weeks on the ship.

Salary is paid fortnightly and is $800 basic plus tips. (approx $150 per week) Salary is tax free.

To speed up your application please state if you have previously applied with the mermaid group.