Guest services host/ess (Portuguese speaking)
- Reference:
- F6B51E63
- Recruiter:
- V.Ships Leisure
- Category:
- Other Cruise Jobs
- Published:
- September 2, 2014
Category : Guest Relations
Region : International
Country/Locale : Cruise ship
We are currently accepting applications for the position of Guest Services Host/Hostess on behalf of a well-known family cruise line.
Part of your role will be to provide front desk services to all guests, answering main switchboard calls and appropriately route calls. You will facilitate Guest requests, assisting in the delivery of Guest items to staterooms and provide Guest information and assistance as needed.
You will be responsible for cash handling, currency exchange, balancing monies and maintaining the cash float.
Requirements:
- Minimum 1 year front desk/guest services experience in a high volume hotel or resort (+200 rooms)
- Familiarity with front office computer software and proficiency in common software (eg: MS Word, Excel)
- Excellent written and communication skills
- Ability to work in a fast paced, multi-tasked environment
- Ability to deal with difficult
- Guests and handle multiple situations simultaneously
- Fluent English & Portuguese mandatory - additional languages a plus
Remuneration and conditions will be discussed upon interview.
Interviews taking place between now and September for employment opportunities between October 2014 and March 2015.
Language Requirements
Good knowledge of the following languages is required: English, Portuguese
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