International Hostess

EXPERIENCE FROM UPPER END CRUISE LINE REQUIRED - MINIMUM BI-LINGUAL FRENCH / ENGLISH

CRUISE DEPARTMENT

416.0 International Host/ess

416.0.a Section 402 General Job Requirements for all Hotel Crew is part of this job description and should be read and understood.

416.0.b Reporting to: Cruise Director

416.0.c Primary Objective of Position:

.1 Desktop publisher for all English and French Translations.
.2 Providing assistance in guests’ activities and events with socializing and translating in French and possibly Spanish.
.3 This position can be interchanged at any time during the contract with that of the Travel Concierge and that of the Receptionist – see job descriptions for these positions.

416.0.d Major Areas of Responsibility

.1 English/ French language
• Translation of the Daily Program and guest information in English, French and Spanish (if applicable)
• Ensuring accuracy of translated information, including entertainment, social activities, port information, tour information, dining opening hours, etc.
• Simultaneous translation of verbal announcements by the Captain, Cruise Director
• Simultaneous translation of activities

.2 Administration
• Assists the Cruise Director in scheduling and supervising all shipboard activities.
• Produces the Daily Program and general guest information in English with translations in French and possibly Spanish (if applicable).
• Prepares the Daily Program for TV publication on a designated channel.
• Assists the Cruise Director with preparing the cruise staff schedule.
• Ensuring that cruise staff is well aware of the daily program contents and their own schedule.
• Keeping department members informed in regards to itinerary, events, programs and schedules, training sessions and rehearsals, etc.

.3 Entertainment & Social Duties
• Performs guest social duties in various public outlets and areas.
• Interacting with guests, showing interest in guest’s conversation, applying discretion at all times and following up if appropriate.
• Interacting with guests, showing interest in guest’s conversation, applying discretion at all times and following up if appropriate.
• Being actively involved in all shipboard activities.
• Acting as Master of Ceremony for social events if requested by Cruise Director.
• Supervising and organizing private events as per guests’ requests (private cocktails, etc.)
• Assisting other department’s operations and activities if needed (i.e. immigration inspection, check in, ships visitors, ship tours, tour guides for shore excursions, etc.).
• Being well aware of the daily program contents and own schedule.
• Provide own wardrobe, maintaining a high standard and within the dress code of the ship.

.4 Embarkation/Debarkation
• Assisting with guest embarkation/disembarkation, tender operation, tour dispatch, shore side transportation and shore events (where applicable).