Business Development Manager, San Francisco

Great Vacations Begin With Great Employees!

Combine your experience and sense of adventure by joining our exciting team of employees in the West Region. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. 

Position Summary:

Reports to the Customer Business Development Director, and is responsible for profitable revenue generation from assigned retail travel agency and incentive accounts within specified geographic territory. Meet or exceed corporate growth goals, including Quarterly and Annual Sailed Revenue, as well as Quarterly Booked Guests. Make sales presentations to small/large audiences to promote entire brand, specific ships and destinations. Create and execute local marketing and promotional programs with assigned accounts within territory

Career Snapshot:

• Build and maintain relationships with decision-makers at current individual accounts within territory
• Work with Director to analyze and develop opportunities within territory
• Develop territory account plans and marketing/promotional strategies for assigned account base
• Responsible for complete knowledge of all Royal Caribbean International & Azamara Club Cruises products, services, and brand representation
• Analyze sales data in order to present monthly and quarterly business reviews with select accounts across territory
• Work with other Business Development Manager roles handling HQ roll-up accounts to analyze and develop opportunities
• Gather and communicate reporting on customer business profile (ROI, cost of sale, yield, retention, automation)
• Develop brand champions ensuring customers are kept up to date with the latest information on itineraries, pricing and product enhancements

Requirements:

• High School graduate required
• Must be aggressive, self-motivated and a self-starter
• Strong organizational/presentation skills
• Proven outside sales experience required
• Must be able to travel and live in assigned territory
• Proficiency in communication and interpersonal skills
• Ability to use advanced business and sales knowledge to make decisions, use sound judgment, negotiate effectively and get results
• Ability to use multiple communication and interaction methods to collaborate effectively, get results with others and develop customer champions
• Ability to display the highest level of personal integrity, take responsibility for personal and organizational results, and proactively develop greater ability
• Travel industry experience
• Must be proficient in communication skills including (but not limited to) Lotus Notes, Excel, and Powerpoint

Preferences:

• Bachelor's degree preferred, or combination of education and experience
• Travel industry background preferred
• Outside sales experience [1-3 years] strongly preferred

Thank you for your interest in this role. Royal Caribbean Cruises Ltd. is the world's second largest cruise company, operating under Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises brands. These brands offer an array of onboard activities, services and amenities, including simulated surfing, swimming pools, sun decks, beauty salons, exercise and spa facilities, ice skating rinks, in-line skating, basketball courts, rock climbing walls, miniature golf courses, gaming facilities, lounges, bars, Las Vegas-style entertainment, cinemas and Royal Promenades, which include interior shopping, dining and an entertainment boulevard.

Join our team as the Manager of Business Development- Field Sales. Once you click to apply below, it will take you 10-15 mins to complete our application, which will help us better qualify your candidacy.   If you are being considered for this position you will hear back from us within the next 30-60 days.  During this time, you can view your application status on our career site. 

Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees!

RCL is an Equal Employment Opportunity employer.