Casino Pit Supervisor

QUALIFICATIONS, EDUCATION AND ATTRIBUTES

QUALIFICATIONS

• Minimum five years of Casino Table experience is required.
• Minimum one year of experience is required, in 4 games or more of the following games: Blackjack, Roulette, Let it Ride, 3-Card Poker, Ultimate Texas Hold’em, Baccarat, Craps, Pai Gow Poker, or Texas Hold'em.
• Intermediate to Advanced knowledge of Game mechanics and Game Security are required. Current Gaming license is preferred.
• Intermediate to Advanced level English verbal and writing skills, including the proper use of English grammar is required.
• Intermediate to Advanced verbal and written level in at least one other language such as German, Spanish, Russian, French or Italian is required.
• Intermediate knowledge of Microsoft Word, Excel, Micros and Fidelio Cruise is required.

EDUCATION

• Minimum high school diploma or foreign equivalent is required. Some related college education is preferred.

ATTRIBUTES

• Maintain the highest standards of Customer Service/Guest Relations.
• Dependable and reliable.
• Passionate about hospitality and customer service driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Pride in your work by creating positive energy, excitement and fun
• Able to work 7 days a week
• Demonstrate positive behaviors; smiling, being polite and courteous
• Able to develop a camaraderie with team members
• Ability to live in close quarters, share limited space with other cabin-mates