Receptionist (m/f) - Spanish Speaking

Date:
July 17, 2017
Recruiter:
anQor
Category:
Guest Services Jobs
Salary:
not specified

Pro's River Management offers you this unique opportunity to work on board a luxurious River Cruise Ship sailing along the European Rivers with German passengers.

As a Spanish speaking Receptionist you will support the Front Desk Manager and Hotel Manager. You are co-responsible for a friendly and polite interaction with the Spanish speaking passengers at the front desk to guarantee a maximum satisfaction of the guests as well as an efficient organisation and realisation at the front desk. Besides, as a receptionist you help the Front Desk Manager with taking care of correct accounting and administration related to purchases and cash-handling. 

You are the link between the passengers and you report directly to the Front Desk Manager. And, Remember posibilities for a promotion to Frontdesk Manager are open.

TASKS

  • Delivering excellent customer service
  • Ensuring knowledge of staff movement inside and outside the ship
  • General administrative support; preparing letters and documents
  • Assisting in keeping the hotel reception area clean and tidy
  • Assist with documentation for Custom papers
  • Dealing with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
  • Fulfilling all reasonable requests from guests to ensure their comfort, satisfaction and safety
  • Providing reports for the management

REQUIREMENTS

  • At least two years of hotel or prior ship experience in a comparable position
  • Excellent Spanish and English speaking skills (knowledge of additional languages such  German will be considered as an advantage)
  • A flexible and motivated team player and a high degree of social competence
  • Friendly appearance
  • Organisational skills and attention to detail
  • Computer literate
  • Stress resistant

BENEFITS

  • Possibilities for career progression and personal development
  • Competitive Salary paid Net with Bonuses
  • Free Medical Coverage
  • 4 vacation days per month
  • Reimbursement of the travel expenses to/from the ship
  • Share cabin facilities provided and Free meals

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