Mandarin Speaking Receptionist

Category : Guest Relations
Region : North America
Country/Locale : Cruise Ship

Mandarin Speaking Receptionist required for Luxury Cruise Ship

Silversea Cruises, the defining name in the Ultra-luxurious cruising industry and nominated many times as the ‘World’s Best’ cruise line is seeking experienced professionals who take pride in their professional duties and are willing to deliver excellence to our demanding 6* clientele every time.

Your primary objective is to provide exceptional service to our guests.

You will be responsible for answering guest queries, resolving issues, answering the telephone, checking in and out, exchanging currencies and more.

Job Requirements:

• Previous cruise ship experience is preferred or a minimum of 12 months in a luxury branded hotel or resort within reception, including night shifts
• Fluent English and Mandarin.
• Previous use of Fidelio, Opera or Fidelio Cruise
• Excellent communication skills
• Positive and determined "Can Do" attitude
• Good Administration and IT Skills
• Ability to work alone
• All candidates must be aged 21 years or over.