Receptionist – 5* Douro Cruises – German

PEOPLECONQUEST – HR is recruiting for one of our clients which is na 5* National River Cruise Company – Douro, Portugal
Job Position: Receptionist

Responsibilities:

• Delivering excellent customer service
• Ensuring knowledge of staff movement inside and outside the ship
• General administrative support; preparing letters and documents
• Assisting in keeping the hotel reception area clean and tidy
• Dealing with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
• Fulfilling all reasonable requests from guests to ensure their comfort, satisfaction and safety
• Providing reports for the management

Skills/Qualifications:

• Graduated education in hotel industry
• Min. 2 years professional experience in a position
• International experience on a ship or in a hotel 4*/5* is an asset
• Able to deal with complexities
• Fluency in English and German (mandatory)