At Seabourn, we are passionate about our people. The Seabourn experience is like no other, it is luxurious, yet relaxed — elegant, yet casual — sumptuous, and yet understated. Our intimate ships visit the most desirable destinations worldwide, sailing to the heart of landmark cities, as well as to hidden gems where larger vessels cannot follow. Our ships attract interesting people, who seek to share experiences beyond the expected in places beyond the ordinary, and our acclaimed staff offers a unique style of heartfelt hospitality that is sincere, thoughtful and personal.
The Executive Housekeeper is ultimately responsible for ensuring that their team creates the finest travel experience onboard our vessels. They follow up on all service procedures and encourage their team to interact positively with their guests. The Executive Housekeeper will also need to participate in cost and budget controls and ensure that all decisions made are focused on the success of the company and the highest guest satisfaction.Overall responsibility for the cleanliness, maintenance and guest service in all guest suites and the cleanliness of public and crew areas.
•Performance of regular and irregular inspections of your workplace.
•Management of Housekeeping staff.
•The development and delivery of housekeeping training sessions.
•The upkeep of all training forms used.
•Training the new hires according to the Housekeeping Manual.
•Upholding all policies including company SOP’s.
•Ensuring that all guest suites are cleaned and set up to company standard.
•Ensuring Public Health standards in Housekeeping pantries.
•Re-filling supplies, to ensure that Housekeeping lockers are fully stocked and tidy, at all times.
•Replenishing and maintaining the flower program onboard.
•Compiling all necessary name lists, special requests and rota’s prior to embarkation.
High School Diploma or similar preferred.
Strong command of the English language combined with good written skills.
Two years of working experience as a Assistant Housekeeper in a fast pace 4 or 5 star Hotel—ship experience a plus.
Working experience with an extensive cleaning program.
Knowledge, Skills & Abilities:
To be knowledgeable of the USPH and other international Public Health rules and regulations.
Ability to work in a team that is focused on exceeding guest expectations.
Ability to execute and follow up on standard operating procedures.
Ability to motivate a team.
Ability to supervise and coordinate the Stewardess team.
Good communication skills and a highly approachable personality.
Work Experience Requirements
All applicants must have previous experience in working on a Cruise Ship and in a 4/5* Hotel or Upscale Restaurant.
Good knowledge of the English language is required.
Seabourn Cruise Line
With Seabourn's world renowned reputation for excellence and luxury, it is only right that we recruit only the very best people to enjoy career opportunities working on one of our ships. Seabourn Cruise Line is an excellent place to begin your career at sea as well as further develop your career within this exciting industry. Seabourn provides an intuitive and gracious service which is delivered by staff that are passionate about maximising the guest experience onboard. We are seeking hospitality professionals to join the onboard family. Start your exciting new career at sea with one of our entry level positions in the hotel department onboard. For those already in Hotel Management we have exciting management positions in Food and Beverage, Galley, Guest Services and Human Resources departments.
If you feel you have the fine art of delight, genuine and heartfelt hospitality then please apply today!