Onboard Trainer
- Reference:
- FSB-FTX-02090
- Recruiter:
- Carnival UK
- Category:
- Administration Jobs
- Salary:
- Competitive
- Updated:
- July 4, 2017
We have an exciting opportunity for you to join our Human Resources team in the role of Onboard Trainer. You will develop, deliver, and evaluate supervisory skills, behavioural skills and product and customer service training. You will identify learning needs, input into training needs analysis and support the design and development of fit for purpose training solutions. You will support the development of crew knowledge, skills and behaviours by using a range of training and development delivery methods and styles to promote and facilitate learning.
You will work collaboratively with ship and shore stakeholders to ensure that training needs are fully met and excellent standards of training are upheld to ensure high customer satisfaction.
To be considered a suitable applicant for this role you will have the following knowledge and experience:
- Have experience of delivering training within the Cruise or Hotel industry
- Have experience of training delivery in supervisory skills, behavioural and product and service skills training
- Be an experienced facilitator and able to train others to deliver training
- Experience of presenting information to large and diverse audiences
- Proficient in the use of all MS Office software including; Powerpoint, Excel and Word.
- Human Resources/Training qualification or relevant experience
- Possess excellent interpersonal skills
- Be adept at building strong and credible relationships
- Work well under pressure, prioritising effectively where necessary
- Self manage with accountability for own work
- Be able to work collaboratively
We are currently recruiting for our Talent Pools to fill anticipated roles in 2017 and beyond. Please note that throughout the Recruitment & On boarding process you may not be advised of a start date. If you are successful, sufficient notice will be provided when we have a ship and start date for you.
Carnival UK
Carnival UK is a market leader in the cruise industry, widely recognised by our famous brands P&O Cruises and Cunard. We operate ships all over the world and provide unforgettable holiday experiences to our guests. At Carnival UK, we are about to go through a huge amount of growth and with 2 new ships on the horizon, Carnival UK has big plans for the future!
P&O Cruises
One of the most recognizable and respected names in travel, market-leading P&O Cruises has been operating for more than 170 years. With seven ships in the fleet, from our family friendly flagship Britannia, to Iona, our newest cruise ship which is the largest ever built for the British market, P&O Cruises creates extraordinary travel experiences. We are expecting Iona's sister ship in 2022.
P&O Cruises offers the most stylish and contemporary destinations including the Caribbean, South America, Scandinavia, Mediterranean, Atlantic Islands and Round the World cruises.
Cunard
Cunard is an international luxury travel brand offering unparalleled experiences on board the most iconic Ocean Liners in the world; Queen Mary 2, Queen Victoria and Queen Elizabeth. Cunard celebrates the freedom to travel and with an incomparable heritage of over 175 years and outstanding White Star Service, Cunard continues to set new standards in ocean travel. Queen Mary 2 provides the only regularly scheduled transatlantic service between New York and Southampton, England. In 2022 our 4th Queen will join our Cunard fleet.
At Carnival UK as part of Carnival Corporation, our highest responsibility and top priorities are to operate safely, to protect the environment, and to be in compliance everywhere we operate in the world. On this foundation, we aspire to deliver unmatched joyful vacations for our Guests, always exceeding their expectations. We are committed to a positive and just corporate culture, based on inclusion and the power of diversity. We operate with integrity, trust and respect for each other - seeking collaboration, candour, openness and transparency at all times. And we intend to be an exemplary corporate citizen leaving the people and the places we touch even better.
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