Hospitality Service Specialist (Polish, German, English Speaker)
- Reference:
- HSS020
- Category:
- Guest Services Jobs
- Salary:
- TBC
- Updated:
- September 27, 2017
The HSS Provides accurate and timely information about the cruise services, handles complaints and requests from the Guest in order to deliver an effective, courteous and professional service.
Thinks strategically. Has a broad and forward-thinking approach. Focuses on financial results.
Feels accountable for results. Is proactive and ready to take decisions up to own responsibility. Plans the work and monitors that results are achieved.
Is safety driven. Understands and respects rules. Is proactive and accountable for his/her safety behaviour. Promotes sustainability.
Requirements:
Secondary School (in tourism or language is a plus)
At least 6 months experience in Hotels in similar positions (receptionist, customer service)
Basic knowledge of MS Office
Polish mothertongue, German and English languages (B2-C1) is a must (Further languages are welcome)
Offer:
You have the opportunity to join a the international team collaborating with Costa Cruises one of the worldwide largest company, which grows up consistently and employs 15,000 people. Further 3000 people will be employed in the next two years. A company which estimates his employees with large value.
Preparatory training course for successful candidates conducted by personnel from Ship Company ), and all .
Employee receive:
- Opportunity to join a real international team
- Accommodation
- Food and beverage
- Further trainings
- Farewell activities
- Medical assistance
- Internet discount
PLEASE NOTE: THIS POSITION IS FOR POLISH CITIZENS ONLY
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