Hotel Purser

Vessel type: Ocean-going cruise ship

Purpose of Position

Support Financial Officer to manage efficiently all financial, revenue, cost, guest and crew administration, including posting, balancing, reporting for all Guest, Crew and Company accounts in a manner consistent with Viking Ocean Cruises’ high standard.

Your Responsibilities

• Reconcile onboard financial, including POS checks, Company Account, MXP posting etc.
• Balance all departmental postings each day and report discrepancies.
• Post all charges and guest credits in MXP to ensure accurate accounting.
• Process guest credit-card payment for end of voyage settlement.
• Prepare billing statements (interim, final) for all guests as well as port debarks.
• Have an understanding of all facets of shipboard organization and services, ports of call, shore excursions, inventory, guest services.•
• Support 2nd Purser Admin for checking all passenger information, including passport.
• Support 2nd Purser Admin to control ship’s documentation in/out ports.
• Liaising with agents and HODs for all Port Operation matters.
• Support Crew Purser and 2nd Purser with immigration procedure.
• Maintains a good relationship with all local authorities at ports of call to ensure cooperation with all officials whilst onboard.
• Organize passenger embarkation and disembarkation in conjunction with all relative parties to ensure proper execution.
• Active participation in onboard training programs.
• Manage Hotel Administrator to ensure all printing is delivered accurately and in a timely manner.
• Coach and support Hotel Administrator to ensure they have up-to-date information concerning all cruise activities and company policies.
• Additional duties, not mentioned here, will be expected as per management request.

Supervisor: Financial Officer

Receives instructions from: Financial Officer

Your Profile

• A minimum of three years experience in a financial department on board a passengervessel, with clear explore to Budgeting techniques and financial analysis.
• Financial background and customer service oriented person.
• Excellent English skills, other languages are an asset.
• Strong computer skills.
• International experience / shipboard experience is an asset.
• Ability to work independently, positive personality and professional appearance.
• Flexible and stress resistant, team player, shows commitment, high level of integrity,tactful and courteous.
• Maintain confidentiality of all communications whether written, email, fax or telephone.

GUIDELINES AND REGULATIONS
Job Description • Contract • Company Rules and Regulations • Onboard ABC • Viking College • Uniform Regulation • STCW