Cabin Stewardess

Position

Cabin Steward/ess

Objective

Is responsible to maintain highest standard of cleanliness in assigned cabin section and corridors and to follow up on hospitality guidelines ensuring that every passenger’s needs are met and followed up.

Responsibilities

Is responsible for

• Ensuring-on start day- that all necessary materials chemicals, amenities like a vacuum cleaner are adequate and in good working condition
• To clean cabin as per instructions given by chief steward
• On embarkation day to escort passengers to their cabins, introduce themselves and show functions of the cabins
• To keep corridors clean
• To report any damage for repair
• To take care of personal hygiene
• To be always courteous toward passengers
• To assist in any other area as required by chief steward
• To follow up on any other task assigned by chief steward
• On embarkation day to assist in moving passengers luggage
• To assist chief steward during embarkation and disembarkation of all the passengers , including escorting passengers to their cabins, waiting areas to be clean and comfortable, refreshments to be offered, luggage distribution to passengers cabins
• To assist and follow up on special arrangements for any sick or handicapped passengers especially during embarkation and disembarkation
• Make sure she vacuums under the mattress and also under the beds. All the corners of the beds should be clean at all times
• Make sure that all good and extra blankets are folded decently and stacked in their bags nicely in their wardrobe. All torn blankets to be brought for replacement
• Make sure all pillows are in useable condition. If pillows are soiled use covers and if they are very bad and unusable bring them for replacement
• Make sure no linen blankets, garbage or towels are littered in the corridors on embarkation day
• Make sure she does not leave any wire hangers in the cabin wardrobe and replace these with wood or plastic hangers
• Always check the water bottles (4 small bottles in the refrigerator ) in every cabin
• Make sure you replace the towels with clean ones for each and every passenger s Check for spots, breakages and stains (towels, linen, and blankets)
• Make sure her section is thoroughly and completely finished without any mistake before she leaves her section
• Once in a week check the passenger life jacket for whistle, light and put them nicely in their assembly station
• To help the other crew members to transfer the stores to the galley and store rooms
• Seafarer should cater for keeping his/her personal cabin clean and tidy and keep same as such at his/her own time and effort

Reports to

Hotel Manager (or Chief Housekeeper if available on board)