Junior Assistant Cruise Director

We serve. We respect our team. We innovate. We are consistent. We are accountable. We do it right.

Set sail on an exciting career course with Princess Cruises! One of the best-known names in cruising, Princess Cruises is a global cruise company operating a fleet of 17 modern ships renowned for their innovative design and wide array of choices in dining, entertainment and amenities. Princess Cruises is the employer of choice in the cruise industry. We offer exceptional facilities and extensive learning and recreational programs for our crew. Join our team and you’ll enjoy a truly adventurous career with excellent incentives, unlimited growth, and ports of call that will leave you breathless.

Working for Princess Cruises is ideal if you are looking to take your career to the next level and enjoy a challenging and unique multicultural environment. As a Junior Assistant Cruise Director  you will be responsible for interacting with passengers and assisting with the delivery of onboard programs that surprise, delight, and create lifelong memories.

Job responsibilities include:

• Enthusiastically hosts or co-hosts entertainment and other revenue/non-revenue events, including but not limited to trivia events, sports and deck games, manning the ship’s library, and other events, always in accordance with Entertainment policies and procedures.
• Always ensures efficient set-up, presentation, and operation of ongoing programs, including adherence to all safety and ethical protocols in accordance with Company policies and procedures.
• Always maintains an engaging presence both on and off stage and entertains passengers in a likeable, professional manner.
• Promptly and willingly performs any and all duties assigned by the Deputy Cruise Director, Cruise Director, and/or other senior management.
• Performs gangway embarkation and disembarkation duties promptly and properly, to delight and serve every passenger.
• Always ensures the working efficiency of all entertainment equipment.
• Always works effectively with fellow cruise staff, management, and other departments.
• Consistently demonstrates responsibility and accountability; promptly takes on additional responsibilities and projects as assigned by Management.
• Provides a positive first impression to every passenger through a warm, welcoming individual greeting; always maintains a spotless and professional appearance.
• Observes passengers to identify their preferences and adjusts service accordingly, anticipating passengers’ needs and offering appropriate responses without the customer having to ask.
• Demonstrates to every passenger that his or her satisfaction is our top priority by immediately acknowledging every request, responding promptly and effectively to resolve any service request or concern, and escalating to Supervisor as appropriate.
• Spends an appropriate amount of time each day in the company of passengers, developing rapport and engaging in conversations as The Consummate Host.
• Nurtures a memorable connection with passengers by remaining fully engaged through completion of service and graciously thanking passengers as they are leaving.

Qualifications:

• Minimum of 2 years experience in some field of entertainment performance (preferably international resorts and/or cruise ships).
• Excellent command of the English language.
• Must be articulate and have performance ability.
• Must have an outgoing personality and an impeccable appearance.
• Ability to speak effectively before groups.
• Ability to interact effectively with guests, management, peers, and subordinates.

Along with a challenging career and worldwide travel opportunities, Princess Cruises offers many other benefits. Our crew members are afforded comfortable, shared accommodations, meals, and access to crew facilities such as a crew bar, fitness center, pool and a recreation center.

Regardless of the rank or role, we are all one Princess Cruises team. Together, we share our world, share our hearts, and create lasting memories.

Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.