Assistant Manager Destination Services
At Seabourn, we are passionate about our people. The Seabourn experience is like no other, it is luxurious, yet relaxed — elegant, yet casual — sumptuous, and yet understated. Our intimate ships visit the most desirable destinations worldwide, sailing to the heart of landmark cities, as well as to hidden gems where larger vessels cannot follow. Our ships attract interesting people, who seek to share experiences beyond the expected in places beyond the ordinary, and our acclaimed crew offer a unique style of heartfelt hospitality that is sincere, thoughtful and personal. Seabourn is looking for experienced hospitality professionals that are looking to develop themselves, and take their career to the next level.
We are currently actively seeking passionate Assistant Manager Destination Services, which is a US based role. You will need to put service and guest satisfaction at the heart of everything you do ensuring the guests receive nothing but the best in experience.
The primary responsibilities are: Assist on board with promoting and selling shore excursions and private arrangements and ashore with all aspects of the shore excursion operation as directed by the Destinations Manager.
- Manage tour escort recruitment in collaboration with the Hotel Manager. Assign and briefs tour escorts on their duties and verify tour escort reports are returned and followed up on.
- Assist Tour Manager with dispatch and supervision of the shore excursion operation, including escorting and supervising shore side luncheon and other critical venues. Escort tours as directed. Compliance with SOP Tour Escort.
- Maintain Seabourn Square hours consistent with itinerary needs and maintain office and office equipment in good working order, including filing/administration systems, computer systems, guest sales and service materials, order forms, promotional literature and port information.
- Be familiar with Seabourn Health, Environmental, Safety and Security Policy and the SMS2008, and carry out the policies and procedures as appropriate to their position. Also his/her responsibilities in the safety organization according to the Emergency plan and station Bill. In addition , to be familiarized with IPM program and attend training as directed
Work Experience Requirements
All applicants must have previous experience in working on a Cruise Ship.
Good knowledge of the English language is required.
Seabourn Cruise Line
With Seabourn's world renowned reputation for excellence and luxury, it is only right that we recruit only the very best people to enjoy career opportunities working on one of our ships. Seabourn Cruise Line is an excellent place to begin your career at sea as well as further develop your career within this exciting industry. Seabourn provides an intuitive and gracious service which is delivered by staff that are passionate about maximising the guest experience onboard. We are seeking hospitality professionals to join the onboard family. Start your exciting new career at sea with one of our entry level positions in the hotel department onboard. For those already in Hotel Management we have exciting management positions in Food and Beverage, Galley, Guest Services and Human Resources departments.
If you feel you have the fine art of delight, genuine and heartfelt hospitality then please apply today!