Shore Excursion Assistant- with P&O Cruises
We have an exciting opportunity for the role of Shore Excursion Assistant on board one of our ships. Join us and you’ll discover that working at sea is more than just a job. It’s a way of life. We are looking for people who have a real passion for guest experience and who love going the extra mile. You will visit different places, explore new worlds and gain experiences that will stay with you for a lifetime.
As a Shore Excursion Assistant your main responsibilities will include:
- Advertising and selling shore excursions to maximize on board revenue and meet targets.
- Escorting excursions to monitor the quality and service delivered.
- Resolving guest issues or complaints.
- Assist with the dispatching of tours.
It would be great if you had some previous experience working in a target driven environment. In addition any experience of the travel industry and delivering presentations would be advantageous. However, these are not essential. We believe in hiring people with the right attitudes and strengths over their competencies.
You will have a drive to seek excellence in your work as well as a natural ability to prioritise and organise. The fact you adapt easily when things don’t go to plan will make any last minute changes to itineraries a lot easier. Your natural ability to plan and organise will enable you to effectively dispatch tours and reach revenue targets. The fact that you love to learn new things will help you keep up to date with local information and sell our products to the guests.
This is an excellent opportunity to further develop your career with a company who puts its people and customers at the centre of everything we do. The contract lengths are either 4 or 6 months onboard with 2 months leave, and life onboard involves working 10 hours a day, 7 days a week. Your 10 hours will be split between morning, afternoon and evening activities. In return you will receive a competitive rate of pay, shared cabin, and the enviable opportunity to travel the world and to contribute to the ongoing success of Carnival UK.
‘Better together’ is one of Carnival UK’s core values. This means we are working hard to build a flexible and inclusive culture. As part of our culture difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.
Carnival UK is the operating company for P&O Cruises and Cunard. We provide unforgettable holiday happiness and operate a winning culture to achieve standout success.
Our Cunard ships have been defining sophisticated ocean travel for over 175 years. Our ships are known as The Most Famous Ocean Liners in the World. We continue our legacy with Queen Mary 2, Queen Victoria and Queen Elizabeth. Our flagship, Queen Mary 2, provides the only regularly scheduled transatlantic service between Southampton and New York. In 2022 our 4th Queen will join our Cunard fleet.
P&O Cruises have seven ships, including our flagship Britannia which joined our fleet in March 2015. Our two new ships, the largest in the UK market, will join the fleet in 2020 and 2022. We offer experiences tailored towards British tastes by combining genuine service, a sense of occasion and attention to detail. We ensure all passengers have the holiday of a lifetime, every time.
It takes great passion and real dedication to maintain our position at the top. That’s why people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential, attractive company benefits and incredible employee offers on discounted cruises we want your career with us to be successful and fun. Join us on our journey, apply now.
Work Experience Requirements
All applicants must have previous experience in working on a Cruise Ship, in a 4/5* Hotel or in an Upscale Restaurant.
Good knowledge of the English language is required.
A world of excitement, fun and possibilities
A market leader in the cruise industry, we operate ships all over the world. We’re most widely recognised by our famous brand names P&O Cruises and Cunard Line.
Working together, it’s our mission to be the most successful - the most spectacular - cruise company in Britain. To do this, we focus on providing the finest cruise experience for each and every customer. And of course, this isn’t possible without the skill and commitment of our people on board and ashore. That’s where you come in.
P&O Cruises is the largest cruise operator in the UK and, perhaps, the best-known in the world. Working on board the seven-ship fleet of Aurora, Oriana, Arcadia, Adonia, Oceana, Ventura and Azura, you’ll have the opportunity to experience luxury cruises to the Mediterranean, the Baltic, the Norwegian Fjords, the Caribbean, the Atlantic Islands, and round-the-world voyages.
Cunard Line offers the only regular transatlantic crossing service on board the world famous Queen Mary 2. The 1,968-passenger Queen Victoria, launched in November 2007, undertakes a number of different voyages, while the latest ship, the Queen Elizabeth, joined the fleet in Autumn 2010.
It takes great passion and real commitment to maintain our position at the top. That’s why we’re always looking for people, both shipboard and shoreside, who share our obsession and drive to provide the most memorable experiences imaginable.
This is your chance to join us on our journey.