Hotel Director
- Reference:
- 9659
- Recruiter:
- Viking Crew
- Category:
- Housekeeping Jobs
- Position:
- Hotel Manager / Hotel Director
- Published:
- March 14, 2018
- Rank/Position: Hotel Director
- Employer Type: Cruise
- Job Type: Permanent
- Certification & Experience: Previous experience in this role is essential
A British cruise company are seeking a Hotel Manager to join their fleet as soon as possible.
The successful candidate will be responsible for maintaining standards and services across food & beverage, entertainment, shore excursions, reception and other hotel departments. They will actively engage with key partners and senior management on board to ensure a continued understanding of the company product and subsequent delivery.
Other responsibilities will include, being accountable for the performance, identifying and improving areas of under-performance along with the training, development and engagement of all teams on board. They will also, handle and resolve all escalated queries and complaints by communicating service issues and mutually agreeing compensation and subsequent recovery as required.
The ideal candidate will have the capability to lead a team and be involved in engaging communications across a multi-cultural organisation, have experience in identifying under-performance with a track record in team management, training, coaching & development, and have proven experience of managing large teams in a hospitality/travel management background - cruise experience would be an advantage.
Valid STCW Certification will be required, as well as, valid ENG1 Medical Certificate or equivalent.
STCW Certificates
You will need valid STCW certificates to apply for this position. Find an STCW course near you.
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