Costa Crociere

Business Analyst It – CRM B2C

Reference:
595
Recruiter:
Costa Crociere
Category:
Land Based Jobs
Published:
September 28, 2018

We are looking for a smart and dynamic professional to join the Costa Group IT CRM Team in Genoa, with Business Analyst role in the Business CRM B2C/Marketing area.

Key Activities:

  • Business Analysis and solution definition
  • Planning, Coordination and control of implementation team
  • Project Management
  • Stakeholders Management
  • Part of the time will be also dedicated to a SW selection for a new CRM platform.

Requirements:

  • University degree in engineering or similar achieved with a minimum of 100/110;
  • Technical/Functional skills on CRM tools
  • Experience in Requirement collection, System Design and Deliver, Project management
  • Knowledge of CRM B2C and Marketing processes
  • Capabilities to work with defined and planned and  goals
  • Team working capabilities (IT, Business and external supplier) in a Multilanguage/multilocation environment
  • Problem solving and ability to propose innovative solutions
  • Excellent English skills (Written and Spoken)
  • 1-2 years in Business Analyst role or similar is a plus

Experience

  • Previous experience in Business Analyst role or similar is a plus
  • CRM & Marketing process and system knowledge
  • In the word of consulting the position is Experienced Business Analyst/Project Manager

Kind of contract:

  • Fixed-term 12 months 
  • Location Genoa

Language Requirements

Good knowledge of the English language is required.

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Costa Crociere

Costa Crociere

www.career.costacrociere.it

Costa is the largest Italian travel group and the European number one cruise operator; proudly the only company in the cruise industry sailing the Italian flag.

From the beginning, we operate with passion to make our guests find the most wonderful places to over 250 destinations worldwide in Mediterranean, Northern Europe, the Baltic Sea, the Caribbean, Central and South America, the United Arab Emirates, the Far East, the Indian Ocean, plus Round-the-World cruises, offering them the opportunity to discover countries and to meet different cultures, with respect for their identities.

We enjoy an international environment rich in cultural diversity that is positive, friendly, and welcoming. We are team-oriented and know that diversity of thought and ideas are key to growing personally and professionally.

We are a respected and valued diverse global community of more than 19,000 people representing 70 different countries and cultures. We are young, explorers and pioneers with a passion for making human connections with each other and across the world.

Your career is an exploration of your potential. Embark on your career journey where you explore your talents and skills, and see each accomplishment as a beginning for your next experience.

Are you ready to join?


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