Cruise Job Fair - Miami 2019Cruise Job Fair - Miami 2019

Junior Jeweler

MSC Cruises
October 11, 2019
MSC Cruises
Retail Jobs
Retail Sales Person
not specified


The Junior Jeweler looks after the exclusive shop section selling fine jewellery and watches , related to the luxury products and drives maximum sales results by providing outstanding customer service, good knowledge of products and brands as well as their expertise and advice.


  • Follows and understands the company's environmental policy, rules and regulations at all times;
  • Applies the daily working program for specific cruise itinerary to maximize passenger flow on sales floor;
  • Keeps all merchandise properly displayed and priced at all times;
  • Customises selling approach to different guest targets;
  • Builds relationships and trust with all Customers to improve their shopping experience and increase opportunities for purchasing;
  • Handles Customer complaints professionally and with a problem solving mind-set;
  • Consistently exceeds selling targets;
  • Makes regular use of add-selling, cross-selling and any other known selling techniques;
  • Monitors levels of products in stock, receives and properly stores products delivered with a supervision, according to procedures and in a timely manner.


  • Passion for selling a wide assortment of high-end jewelry and luxury products in a sophisticated retail environment aboard a luxury cruise ship. Knowledge of luxury brands/products and related selling techniques;
  • Excellent communication and negotiation skills;
  • Preferably similar experience in other luxury brands or in a position implying contacts with VIP customers. Previous experience on cruise lines is a plus;
  • Proficient speaking, reading, and writing skills in English, and with a fluent level in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as a plus


Possess a valid passport and when possible a seaman book copy.

Language Requirements

Good knowledge of the English language is required.

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