Junior Jeweler

MSC Cruises
Reference:
JB00538
Published:
August 11, 2019
Recruiter:
MSC Cruises
Category:
Retail Jobs
Position:
Retail Sales Person
Salary:
not specified

JOB POURPOSE

The Junior Jeweler looks after the exclusive shop section selling fine jewellery and watches , related to the luxury products and drives maximum sales results by providing outstanding customer service, good knowledge of products and brands as well as their expertise and advice.

KEY RESPONSIBILITIES

  • Follows and understands the company's environmental policy, rules and regulations at all times;
  • Applies the daily working program for specific cruise itinerary to maximize passenger flow on sales floor;
  • Keeps all merchandise properly displayed and priced at all times;
  • Customises selling approach to different guest targets;
  • Builds relationships and trust with all Customers to improve their shopping experience and increase opportunities for purchasing;
  • Handles Customer complaints professionally and with a problem solving mind-set;
  • Consistently exceeds selling targets;
  • Makes regular use of add-selling, cross-selling and any other known selling techniques;
  • Monitors levels of products in stock, receives and properly stores products delivered with a supervision, according to procedures and in a timely manner.

JOB REQUIREMENTS

  • Passion for selling a wide assortment of high-end jewelry and luxury products in a sophisticated retail environment aboard a luxury cruise ship. Knowledge of luxury brands/products and related selling techniques;
  • Excellent communication and negotiation skills;
  • Preferably similar experience in other luxury brands or in a position implying contacts with VIP customers. Previous experience on cruise lines is a plus;
  • Proficient speaking, reading, and writing skills in English, and with a fluent level in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as a plus

VISA REQUIREMENTS

Possess a valid passport and when possible a seaman book copy.

Language Requirements

Good knowledge of the English language is required.

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