Cruise Job Fair - Toronto 2019Cruise Job Fair - Toronto 2019



International Host Intern

MSC Cruises
Reference:
JB00417
Published:
February 11, 2019
Recruiter:
MSC Cruises
Category:
Entertainment Jobs
Position:
International Host
Salary:
not specified

JOB POURPOSE

The International Host Intern provides a personalised customer service, language assistance and translations to Guests to enjoy their cruise.

KEY RESPONSIBILITIES

  • Maintains the highest level of Guest satisfaction by welcoming and socialising with Guests, contributing to social events during their cruise;
  • Makes public announcements in the languages required and cooperates with the Program Publisher for the translation of the Daily Program & Daily Specials;
  • Cooperates with the Guest Service Department Documenting in case of complaints, collecting all necessary documents when and if required;
  • Helps to hosts and/or participates to various games, quizzes, special events language classes.

JOB REQUIREMENTS

  • MUST BE A CURRENT GRADUATE / WILL BE GRADUATING FROM LES ROCHES, GLION OR ECOLE HÔTELIÈRE LAUSANNE;
  • Ability to communicate fluently in written and oral English plus two (2) other languages;
  • Hotel Management School degree in progress or finished;
  • Previous experience welcome;
  • Hotel/resort or Ship based experience;
  • Proficient use of Outlook, Fidelio knowledge a plus;
  • Team oriented;
  • Strong organizational skills;
  • Flexible;
  • Punctual and serious.

VISA REQUIREMENTS

  • VISA working permit,Entry and/or Transit VISAs may be required depending on ship itinerary

Language Requirements

Good knowledge of the English language is required.

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