Shop Seller (m/f) - MSC Cruises

Discover a world of opportunities… become one of the masters of the sea of MSC Cruises!

The recruiting team of MSC Cruises is looking for highly talented, multilingual and well experienced
candidates for it's fleet of 15 state of art cruise ships!

Take advantage of this unique opportunity and apply as Shop Seller to become part of the exciting MSC Cruises family!

JOB PURPOSE

In line with the department guidelines and under the supervision of the Shop Manager, the Shop Seller uses different selling techniques to promote to our guests the products available in MSC Cruises boutiques in order to achieve highest revenue possible.

KEY RESPONSIBILITIES

• Builds relationships and trust with all guests to improve their shopping experience and to increase sales
  opportunities;
• Informs guests of special offers, new products and promotions;
• Handles guests’ complaints and queries;
• Processes payments;
• Ensures items are correctly priced and keeps the boutique layout attractive and tidy, in line with MSC Cruises
  guidelines
• Monitors levels of stock and properly stores delivered products in a timely manner;
• Regularly checks that products are within their sell-by date and respects the FIFO products life-cycle 
  for perishable selling goods).

JOB REQUIREMENTS

• Fluent in English and German both oral and written in at least 1 of the following languages: Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any of other language is considered an advantage;
• High School graduation certificate;
• At least 2 years’ experience as a Shop Seller;
• Previous experience on cruiselines is an advantage;
• Computer litteracy;
• Strong communication and negotiation skills;
• Sales orientation;
• Knowledge of products and inventory techniques;
• STCW certification is compulsory (Basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility);
• A recognised medical certification is required before starting to work onboard.

VISA REQUIREMENTS (if any)

• Possess a valid passport and when possible a seaman book copy.

At MSC Cruises, we need outstanding people to help us create outstanding cruise experiences around the world. Join our team, and we will show you the visionary spirit and strong values that have made us grow 800% in 10 years. By 2022, we will double the number of guests we welcome aboard every year, so we are going to need enthusiastic and talented people.

We look forward to hearing from you!