Assistant Hotel Manager step up Hotel Manager for European River Ships with USA clientele

Description:

Responsible for coordinating, supporting, and delivering an exceptional guest service for our travelers in accordance
with Grand Circle Cruise Line (GCCL) standards, while contributing to a positive work environment.

Responsibilities:

• Practicing GCCL values
• Responsible for entire front desk area and gift shop and co-responsible for housekeeping department
• Organizing and conducting check-in and check-out
• Coordinating and supervising general administrative tasks for all departments
• Responsible for cost, revenue, and inventory administration
• Relieving Hotel Manager during his/her absence
• Handling and resolving travelers’ concerns
• Any other duties advised by Hotel Manager

Skills/Qualifications:

• Hotel school diploma or basic education equivalent is preferred
• Minimum two years of experience in the field of desired position, preferably on cruise ship or in a 4* or 5* hotel
• Previous F&B experience
• Previous administartion experience or Front of the House
• Cruise ship experience is a plus
• European passport holder
• Proven leadership abilities and excellent communication skills
• Strong organizational and computer skills
• Fluency in English
• Hands On mentality
• Eye for quality and excellence