German speaking Night auditor (m) on 4/5* River cruise ships for the season 2021

VIS Recruit
Published:
November 26, 2020
Recruiter:
VIS Recruit
Category:
Guest Services Jobs
Position:
Night Auditor
Salary:
not specified

Job summary:

Know and adhere to company regulations, SOP’s and ISM, especially where relevant to the Ships Operation.
Nightly safety rounds as requested by the Captain
Ensure passenger satisfaction through proper handling of their issues / situations
Booking of invoices and delivery receipts
In charge to wake-up calls
Passengers’ passports – safe keeping and log
Cleanliness of the Front Desk and Back Office
Completion of any other task / paperwork requested by Chief Purser and/or Crew Purser

Qualification:

Proficiency in computer skills / knowledge, ideally some job experience in Customer services
Good educational background
Good in spoken English and German

Position requirements:

Advanced level of English and German
Completed apprenticeship or specialized training in hospitality
Minimum 2 years of professional experience in a comparable position
River ship’s experience is an advantage
Experience with Resco, Fidelio is an advantage
Advanced computer skills, ICDL level
Passenger orientated and stress resistant

–°onditions of Employment:

Basic guaranteed salary
Equally shared tips after each cruise
Accommodation and meals
Contract duration: from March/April till November/December
Working hours: 42 per week (overtime will be compensated)
6 weeks On / 2 weeks Off
Travel tickets are provided by the employer
Social and medical insurance

Note: EU passport is required

Work Experience Requirements

All applicants must have previous experience in working on a Cruise Ship.

Language Requirements

Good knowledge of the following languages is required: English, German

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