Crewing Officer f/m/d GERMAN and English speaking - Office location: Limassol, Cyprus

sea chefs Human Resources Services GmbH
September 11, 2019
sea chefs Human Resources Services GmbH
Land Based Jobs
Human Resources (land based)
not specified

Die Bordsprache ist Englisch, daher setzen wir verhandlungssicheres Englisch voraus. Bitte lesen Sie die englische Stellenbeschreibung:

sea chefs is one of the world‘s leading partners of cruise lines and tour operators, providing high-end hotel-, catering- and crew-management onboard seagoing and river cruise vessels.

The group employs more than 15,000 crew on board the vessels under seachefs' management and more than 200 employees ashore, in offices in Zug and Basel (Switzerland), Limassol (Cyprus), Valletta (Malta) as well as Hamburg and Berlin (Germany).

We are looking for strengthening of our office team!

Job summary

  • Contact person regarding Crewing issues for crew on board ocean-going vessels
  • Close cooperation with Hotel Operations Managers
  • Supervising of the Assistant Crewing Officer in charge regarding all crew contracts on board, required documents, travel arrangements, travel expenses, data-entry, etc.
  • Rotation planning for different departments
  • Visa procedure application for the ports
  • Travel to the vessels in order to discuss crewing matters on board
  • Manages distribution of all pertinent payroll information in the office
  • Monitors Par level and Crew Movement reports from the vessel
  • Ensures that all Crew meet all regulations with regards to certification
  • Co-ordinates complaints as per requirements stated in Company's QMS
  • Reviews claims documents received from vessels, completes the Claims Sheet, and works closely with the Claims Officer for processing of claims
  • Monitoring of crew appraisals and performance
  • Continuous development and optimization of work flow and standards, including guidelines and manuals

Job requirements

  • Relevant experience in a similar role, preferably in hotel business or on board cruise ships would be considered an advantage
  • Knowledge of sea farers documentation would be considered an advantage
  • Must have a EU-work permit or be a EU citizen
  • Ability to work in a fast-paced, highly demanding office environment
  • Ability to work under stress and on own initiative, good decision maker
  • Good communication skills
  • Cost and quality awareness
  • Reliable, trustworthy person, integrity
  • Team player; respectful, friendly and professional conduct towards clients, passengers, colleagues and crew
  • Solid understanding of Microsoft Office and ideally a crew management software
  • Good command of the German and English language (written and spoken)

Work Experience Requirements

All applicants must have previous experience in working on a Cruise Ship, in a 4/5* Hotel or in an Upscale Restaurant.

Language Requirements

Good knowledge of the following languages is required: English, German

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