P&O Cruises - Receptionist
- Recruiter:
- Carnival UK
- Category:
- Guest Services Jobs
- Position:
- Receptionist / Concierge
- Salary:
- Competitive
- Updated:
- January 25, 2019
As Receptionist onboard you will be responsible for answering all guest queries on the Reception desk, you will be our guests first port of call for any questions while they are onboard and will have the opportunity to create a professional and friendly first impression with our guests.
Do you have excellent customer service skills and a passion for taking the initiative? Do you have an organised and energetic approach to everything you do? Are you a conscientious individual who can adapt to ever changing situations?
If so you could be ideally suited to the Receptionist position!
Key Responsibilities of a Receptionist include:
- Delivering excellent customer service and providing assistance to the guests.
- Handling customer enquiries, issues and complaints.
- Managing the switch board.
- Handling guest accounts, foreign exchange and balancing cash float.
To join P&O Cruises in this fantastic role you must have the following:
- Ability to speak and write in fluent English
- Ideally you will have previous Receptionist experience in a 4 or 5 star hotel
- Ability to juggle many responsibilities and exceed guest expectations
It takes great passion and real dedication to maintain our position at the top. That’s why people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential, attractive company benefits and incredible employee offers on discounted cruises we want your career with us to be successful and fun. Join us on our journey, apply now.
‘Better together’ is one of P&O's core values. This means we are working hard to build a flexible and inclusive culture. As part of our culture difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.
We are currently recruiting for our Talent Pools to fill anticipated roles in 2018/9 and beyond. Please note that throughout the Recruitment & On boarding process you may not be advised of a start date. If you are successful, sufficient notice will be provided when we have a ship and start date for you.
Language Requirements
Good knowledge of the English language is required.
Carnival UK
Carnival UK is a market leader in the cruise industry, widely recognised by our famous brands P&O Cruises and Cunard. We operate ships all over the world and provide unforgettable holiday experiences to our guests. At Carnival UK, we are about to go through a huge amount of growth and with 2 new ships on the horizon, Carnival UK has big plans for the future!
P&O Cruises
One of the most recognizable and respected names in travel, market-leading P&O Cruises has been operating for more than 170 years. With seven ships in the fleet, from our family friendly flagship Britannia, to Iona, our newest cruise ship which is the largest ever built for the British market, P&O Cruises creates extraordinary travel experiences. We are expecting Iona's sister ship in 2022.
P&O Cruises offers the most stylish and contemporary destinations including the Caribbean, South America, Scandinavia, Mediterranean, Atlantic Islands and Round the World cruises.
Cunard
Cunard is an international luxury travel brand offering unparalleled experiences on board the most iconic Ocean Liners in the world; Queen Mary 2, Queen Victoria and Queen Elizabeth. Cunard celebrates the freedom to travel and with an incomparable heritage of over 175 years and outstanding White Star Service, Cunard continues to set new standards in ocean travel. Queen Mary 2 provides the only regularly scheduled transatlantic service between New York and Southampton, England. In 2022 our 4th Queen will join our Cunard fleet.
At Carnival UK as part of Carnival Corporation, our highest responsibility and top priorities are to operate safely, to protect the environment, and to be in compliance everywhere we operate in the world. On this foundation, we aspire to deliver unmatched joyful vacations for our Guests, always exceeding their expectations. We are committed to a positive and just corporate culture, based on inclusion and the power of diversity. We operate with integrity, trust and respect for each other - seeking collaboration, candour, openness and transparency at all times. And we intend to be an exemplary corporate citizen leaving the people and the places we touch even better.
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