Guest Relations Manager - Luxury Resort - Land Based!

V.Hospitality are currently seeking an experienced Guest Relations Manager to join our prestigious client on a seasonal basis commencing April 2019. The resort, based in France, directly opposite Saint Tropez, is over one hundred years old and has been transformed into a private hotel residence making it simply one of a kind. This is an excellent opportunity for an experienced Guest Relations Manager to join an exceptional team who pride themselves in customer service and guest satisfaction.

A Guest Relations Manager you will be responsible for maintaining, improving and developing the services department of the resort. You will act as a main point of contact for all Front of House team members and Guests of the resort. Main responsibilities include;

• Informing clients of hotel services
• Activity planning for guests
• Analysing customer feedback and striving for perfection
• Manage complaints accordingly
• Communicate any guest requirements with hotel departments

Interested candidates should have a proven track record within the luxury hospitality industry, preferably within both a 5* hotel and cruise liner and experience supervising a team. 

Language requirements - Fluent English/French
Degree - Hospitality Management
Live in accommodation - Provided

“V Hospitality is the agent and recruiting on behalf of the owner”
No fees to be collected.