Cruise Job Fair - Toronto 2019Cruise Job Fair - Toronto 2019



Guest Service Associate

Published:
January 11, 2019
Recruiter:
Cast-A-Way Eastern Europe
Category:
Guest Services Jobs
Position:
Guest Services Officer
Salary:
not specified

MINIMUM REQUIREMENTS:

  • Be at least 21 years old
  • Have a fun and out-going personality
  • Be able to commit to a six month contract out at sea.
  • Flexible approach to working conditions and working environment change
  • Love working with a team
  • Have a passion to assist guests and add to their vacation experience
  • Two years of Front Desk experience, customer service experience or in a similar environment required
  • Computer literate: Outlook, Microsoft Excel, and Word
  • Effective communicator and strong interpersonal skills - engaging, collaborative and credible
  • Proactive and professional at all times
  • Fun, outgoing personality, projecting a sincere and empathetic demeanor at all times.
  • Great attitude with a willingness to adapt and learn new skills.
  • Must be able to speak, read, and write English fluently

OTHER REQUIREMENTS:

  • Ability to speak a 2nd language is preferred: Spanish, Italian, German, French, Russian, Japanese
  • Capable of giving emotional support to our guests that may be facing a traumatic event while onboard. communication we have with all departments onboard
  • Strong problem solving skills

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