Uniworld Sales Manager - UK South

Uniworld owns and operates a fleet of thirteen intimate, boutique river cruise ships on the European waterways which cater exclusively to English-speaking clients. To support our Technical Team in the Rheinfelden operations office, Switzerland, we are looking for an experienced and dedicated professional in the role of:

UNIWORLD SALES MANAGER - UK SOUTH

Company:  Uniworld Boutique River Cruise -  part of The Travel Corporation

Location:  Home-based 

Reports to: National Sales Manager  

About TTC

Our philosophy is simple. To create enriching experiences for our travellers by combining an unbeatable mix of exceptional service and quality at great value. No matter what their taste, whether they are a family or a couple, a group or travelling solo-The Travel Corporation offers something for everyone.

Our employees strive to create unforgettable memories and experiences for all our clients. We push ourselves to consistently do better, to be the leader with all our brands. We are dedicated to the team, understanding that not one of us works best alone.

As a worldwide travel expert, we currently operate in 60 countries, with over 35 offices and more than 10,000 team members, serving over 1.5 million customers annually. Career opportunities at The Travel Corporation are as diverse as the travel experiences we offer and our teams, our family, is absolutely our greatest asset. Working with a collaborative team spirit, we provide exceptional service to our customers.

UNIWORLD BOUTIQUE RIVER CRUISES

Uniworld Boutique River Cruise Collection-the world's most luxurious, all-inclusive river cruise line-offers truly all-inclusive itineraries in Europe, Russia, China, Vietnam, Cambodia, India, and Egypt. Every Uniworld ship is a masterpiece. The moment you step onboard any of our 17 one-of-a-kind floating boutique hotels, you'll see and feel the care that went into the thoughtful, beautiful design. With impeccable service that truly comes from the heart, exclusive excursions only available to Uniworld guests, delicious farm-to-table cuisine, local wines and a choice of inspiring destinations throughout world-every element is as unique and special as each guest.

The Role

This  high profile  field based position will have responsibility for business development of both Uniworld and U by Uniworld through account management to meet the annual revenue goal and passenger targets in line with the overall business objectives.   Driving incremental business through planned face to face account meetings with existing accounts. Business development of new accounts by primarily focusing on high wealth networks and upsell opportunities maximizing investment versus returns at the Ultra Luxury end of the spectrum. Aim is to increase distribution channels in the south, activity frequency and establish Uniworld as the Trade's no.1 luxury river cruise line.

Duties and Responsibilities

• Ensure smooth flow of information between Uniworld and key core accounts to ensure regular communication of Uniworld tactical initiatives/product launches and enhancements
• Conduct regular in person sales calls on a pre-planned weekly and monthly basis.
• Develop independent sales/marketing promotional plan to support regional revenue target achievement.
• Manage assigned sales expenditure budget for each account to ensure most cost-effective return on investment
• Work with the marketing team to ensure the agent database is regularly updated in all internal systems.
• Produce regular feedback on agent activity
• With the national sales manager negotiate, implement and manage robust commercial agreements & marketing plans with key appointed agents that delivers sound ROI
• Deliver engaging and informative face to face agent training and webinars
• Conduct information sessions to our travel partner's customers
• Escort agent FAM trips and ship visits
• Arrange agent events such as regional dinners, sporting events etc
• Ensure ongoing communication of sales/marketing initiatives to all retail travel agents & wholesalers in the territory.
• Represent the company at relevant trade shows and conferences as agreed.
• Weekly & monthly reporting of all sales activities through Sales Force

Key Skills required

• Previous travel experience essential and ideally having had a field sales role, at least 2 years specifically selling cruise in existing or previous role
• Proven track record of sales and account management
• Good knowledge of the luxury market, luxury travel agents and wholesalers
• Excellent communication, organizational and presentation skills
• Working on own as well as part of a team with flexible approach to hours as not 9-5, long hours, weekend work and overseas travel
• Strong commercial acumen
• Good attention to detail and accuracy
• Proficient in use of Microsoft suite of products - Outlook, Word, Excel
• Knowledge of Sales Force - useful but not essential

Personal Skills

• Creative and passionate about selling cruise with a can-do attitude
• Team player - supportive of rest of team members
• Flair for building relationships with all people at all levels
• Sense of humour
• Tenacious with the drive to get results

Key Performance Indicators

• Achieving monthly and yearly revenue and passenger targets
• Growth of individual key accounts
• Acquisition of new business
• Budget Management