Holland America Line

Digital Communications Manager

January 29, 2019
Holland America Line
IT Jobs
Systems Manager
not specified

Holland America Line is looking for an internet savvy, friendly, sales oriented Digital Communications Manager.

As the digital communications manager onboard one of Holland America Line’s vessels you will effectively manage shipboard internet services (guest and crew) internet and mobile phone/devices, to achieve or exceed budgeted financial and guest satisfaction goals in compliance with policies, procedures and set targets. The individual most qualified for this position will lead by example in matters of professionalism, ethic, responsibility, integrity, and personal presentation.

Essential Functions:

  • Manages the delivery of internet services to guests and crew, in compliance with company policies and procedures
  • Regular conducts basic technical troubleshooting as instructed by various shore side departments as needed. 
  • Ensures proper maintenance, functionality, and availability of crew communication services, vending machines, and office equipment
  • Conducts digital basics workshops in compliance with the program’s policies and procedures


  • Working in IT management, marketing, and sales experience 
  • Previous travel, tourism or cruise industry experience preferred
  • Proficient in PC/Wireless networks, and other PC software applications 
  • Proficient in MS Office applications, including Power Point, Publisher, and Excel
  • Fluency in reading, writing, and speaking English; multi-lingual a plus

Holland America Line crew members are the heart of the operation and work endlessly to ensure that each guest has a memorable vacation. Before you submit your CV/Resume, ask yourself are you ready to pursue the job of a lifetime!

Work Experience Requirements

All applicants must have previous experience in working on a Cruise Ship.

Language Requirements

Good knowledge of the English language is required.

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Holland America Line

Holland America Line


Holland America Line has been operating for more than 140 years and we are a recognized leader in the cruise industry, operating a fleet of premium mid-sized ships. We believe travel has the power to change the world and we take pride in playing our part in opening minds, building connections, and inspiring a shared humanity. Our fleet of 14 ships visits all seven continents and annually offers more than 500 cruises to more than 400 ports of call in close to 100 countries. Holland America Line crew members are the heart of the operation and work enthusiastically to ensure that each guest has a memorable vacation.

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