Guest Services Associate/Purser
MINIMUM REQUIREMENTS:
- Be at least 21 years old
- Have a fun and out-going personality
- Be able to commit to a six month contract out at sea.
- Flexible approach to working conditions and working environment change
- Love working with a team
- Have a passion to assist guests and add to their vacation experience
- Two years of Front Desk experience, customer service experience or in a similar environment required
- Computer literate: Outlook, Microsoft Excel, and Word
- Effective communicator and strong interpersonal skills - engaging, collaborative and credible
- Proactive and professional at all times
- Fun, outgoing personality, projecting a sincere and empathetic demeanor at all times.
- Great attitude with a willingness to adapt and learn new skills.
- Must be able to speak, read, and write English fluently
OTHER REQUIREMENTS:
- Ability to speak a 2nd language is required: German, Chinese or Japanese (French, Spanish and Italian is an added BONUS)
- Capable of giving emotional support to our guests that may be facing a traumatic event while onboard. communication we have with all departments onboard
- Strong problem solving skills
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