Account Manager - Shorex
- Recruiter:
- Abercrombie & Kent
- Category:
- Land Based Jobs
- Position:
- Shore Excursion Manager
- Updated:
- May 29, 2019
An exciting opportunity exists to join the New Zealand Cruise department of Abercrombie & Kent based in Auckland. Reporting to the Cruise Manager this role is responsible for managing cruise accounts and relationships throughout the ports of New Zealand, ensuring meticulous pre-season planning and smooth delivery of the operation.
This role is required to;
- Manage Cruise Accounts & assume responsibility for handling all operational questions/issues related to shore excursions.
- Provide accurate confirmations, reconfirmation and tour documentation for all suppliers for ship calls including guides.
- Work closely with the Contracting Manager to ensure that all rates are contracted.
- Liaise with the on-board Shore Excursions Manager to ensure ground service quality in all ports
- Ensure the successful and profitable management of cruise calls
- Provide high quality ground services for cruise ships visiting New Zealand working with the set processes and procedures in the cruise division.
Required Knowledge & Experience
- Minimum 4+ years work experience in the Cruise Industry
- In depth knowledge of the New Zealand Inbound Cruise Industry
- Excellent product knowledge of New Zealand ports, regions and suppliers.
- Previous account management experience would be an advantage
- Good level of understanding of the logistics of large people movements preferably in a Cruise environment.
- Proficient in Microsoft Office (Word, Excel, Power Point & Outlook)
This role is office based in Auckland, New Zealand.
Candidates must have full working rights for New Zealand.
- Housekeeping Jobs (83)
- Galley Jobs (274)
- Restaurant Jobs (107)
- Beverages Jobs (60)
- Provisions Jobs (13)
- Deck Jobs (95)
- Engine / Technical Jobs (128)
- Guest Services Jobs (103)
- Retail Jobs (46)
- Spa & Beauty Jobs (45)
- Child Care Jobs (11)
- Entertainment Jobs (143)
- Photography Jobs (18)
- Shore Excursions Jobs (31)
- Medical Jobs (23)
- Sport & Fitness Jobs (17)
- Casino Jobs (16)
- IT Jobs (9)
- Management Jobs (47)
- Administration Jobs (44)
- Land Based Jobs (35)
- Other Cruise Jobs (78)
- Private Estate Jobs (17)
Share this page: