Guest Services Supervisor for The Ritz-Carlton Yacht Collection

July 12, 2019
Guest Services Jobs
Guest Services Officer, Guest Services Manager
not specified

Join the Ladies & Gentlemen of The Ritz-Carlton Yacht Collection

The Ritz-Carlton Yacht Collection is taking the legendary service and timeless style of The Ritz-Carlton to sea. Offering voyages on the first of three custom-built yachts in 2020, each yacht will accommodate up to 298 guests and feature personalized service, elevated dining and luxury amenities.

With nearly one crew member for every guest, as one of the Ladies and Gentlemen of The Ritz-Carlton Yacht Collection, you will be the most important asset in our service commitment. To be considered for one of the highly sought-after onboard positions, you must be deeply dedicated to providing impeccable service and be willing to go above and beyond to bring unforgettable moments to life for our guests. Previous luxury cruise ship or yacht experience is required.

The Guest Services Supervisor supports the Guest Services Manager in ensuring the sustainable delivery of brand culture within the Guest Services Department. Assists in ensuring the Guest Services team onboard deliver the highest quality of guest service and assistance to all guests. Ensures sustainable leadership of onboard Guest Services from both a technical perspective and through daily guest engagement and personalization of the onboard experience. Supports the successful execution of the guest resolution experience onboard and the timely action in all guest issue resolution with all functional departments.

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