Barista/Waiters/ Bar - Grand Dutch Café

Holland America Line has been operating for more than 145 years and we are a recognized leader in the cruise industry, operating a fleet of premium mid-sized ships.  We believe travel has the power to change the world and we take pride in playing our part in opening minds, building connections, and inspiring a shared humanity. Our fleet of 11 ships visits all seven continents and annually offers more than 500 cruises to more than 400 ports of call in close to 100 countries. Holland America Line crew members are the heart of the operation and work enthusiastically to ensure that each guest has a memorable vacation.  

Holland America Line is currently seeking for candidates in the function of:
Grand Dutch Café- Barista/Waiters

Primary Function:

Responsible to create an authentic Dutch Café experience on board our HAL ships. Responsible for providing courteous and professional service to our guests and fellow team members while striving to meet and exceed our revenue goals. Responsible for overseeing the entirety of your assigned beverage outlet. Responsible for preparing quality food and beverage according to standard recipes and promptly serving all products with a friendly, individualized experience for each guest. Responsible for educating external and internal guests about our premium beverages and retail offerings. Be willing to go the extra mile to assist guests and team members and recognize that every interaction is important, no matter how big or small. 

Hiring Criteria:

• Ability to speak and read English - analyze and interpret procedure manuals and memos, technical procedures or governmental regulations.
• Previous work experience in authentic Dutch Food and Beverage venues preferred.
• Basic knowledge of beverages such as coffee and teas.
• Basic knowledge of varying brands and quality of liquors.
• Physically fit and able to lift more than 20kg.
• Ability to investigate and solve passengers complains, follows up and meet/exceed guest expectations.
• Basic knowledge of beverage handling procedures with regard to public health standards.

Why are you the candidate we are looking for?

• You are open minded and flexible
• You able to handle constantly changing priorities in a high pace environment
• You can work in a multi-culture environment and you are a real team player
• You are hardworking – 7 days a week, 10 hours every day for 6 months? No problem!
• You have a genuine interest in helping people and are able to come up with effective solutions
• You don’t see problems but you see opportunities
• You are looking for a career within the Beverage Department

What can we offer you?

• Career advancement opportunities in an international environment
• Travel to worldwide destinations
• Pension plan (check eligibility)
• Friends and Family rates
• Accommodation, food and flights are paid by the company
• And more…