P&O Hotel Operations and Retail Manager
P&O Cruises are committed to creating leaders for the future in order to support our growth and attract the best talent to our ships. We are looking to recruit an Operational manger that is revenue and guest focused, and who is passionate about their career development and want to work for Britain's largest cruise brand.
The role of a Hotel Operations and Retail Manager is unique to P&O Cruises, and you would have the opportunity to interact with all of the guests on board, identifying and developing the guest experience, ensuring unforgettable holiday happiness! You would also need to ensure that you and your teams on board are maximising the revenue potential of the revenue streams, such as retail and spa, and that relevant opportunities and efficiencies are identified through effective planning.
Do you have previous experience in being a leader? Are your peers motivated by you? Do you love achieving targets and supporting your team to provide the very best service?
If the answer is yes to the above, then this may be the role that you have been waiting for!
To join P&O Cruises in this fantastic role you must have the following:
- Experience of marketing sales promotions, market research and / or sales analysis
- Experience of working with the cruise, travel or leisure industry is highly desirable
- Experience of managing a team, preferably within a sales environment
- Experience of analysing and interpreting information
- Fluent English in reading and writing is essential for this position
Please note that the Proficiency in Survival Craft Rescue Boats (PSCRB), Pre-Startup Safety Review (PSSR), Elementary First Aid and Personal Survival Techniques (PST) STCW's are a requirement for this role. Further information will be provided should your application should be successful.
It takes great passion and real dedication to maintain our position at the top. That’s why people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential and receive attractive company benefits. Join us on our journey, apply now.
We are working hard to build a flexible and inclusive culture. As part of our culture difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.
We are currently recruiting for our Talent Pools to fill anticipated roles in 2021 and beyond. Please note that throughout the Recruitment & On boarding process you may not be advised of a start date. If you are successful, sufficient notice will be provided when we have a ship and start date for you.
You will need valid STCW certificates to apply for this position. Find an STCW course near you.
Good knowledge of the English language is required.
Carnival UK is a market leader in the cruise industry, widely recognised by our famous brands P&O Cruises and Cunard. We operate ships all over the world and provide unforgettable holiday experiences to our guests. At Carnival UK, we are about to go through a huge amount of growth and with 2 new ships on the horizon, Carnival UK has big plans for the future!
At Carnival UK as part of Carnival Corporation, our highest responsibility and top priorities are to operate safely, to protect the environment, and to be in compliance everywhere we operate in the world. On this foundation, we aspire to deliver unmatched joyful vacations for our Guests, always exceeding their expectations. We are committed to a positive and just corporate culture, based on inclusion and the power of diversity. We operate with integrity, trust and respect for each other - seeking collaboration, candour, openness and transparency at all times. And we intend to be an exemplary corporate citizen leaving the people and the places we touch even better.