Princess Cruises

Food & Beverage Director

Recruiter:
Princess Cruises
Category:
Management Jobs
Position:
F&B Manager
Salary:
Competitive Salary
Updated:
December 24, 2021

Princess sails the world connecting guests to what matters most – their loved ones, destinations and each other. We proudly deliver memorable cruise vacations to millions of guests each year, visiting all seven continents and hundreds of ports of call.

As a worldwide leader in premium cruising, Princess now offers the MedallionClass™ experience, an even more personalized vacation. Our smart ships feature everything from TrulyTouchless™ embarkation to on-demand delivery of drinks, food and more that makes cruising effortless and supports the wellbeing of our guests and teammates.

Our Princess team lives by our Shared Purpose and Core Values of Respect, Protect and Connect. We seek out people who want to share their passion for travel, work with the latest technology and join a friendly, diverse team to serve our guests and show them the world. We understand our responsibility to safeguard our teammates, our guests and our oceans, and our highest priority is to operate in a safe and socially responsible way every day.

Join our team and enjoy an adventurous career with great incentives, unlimited growth and worldwide travel opportunities. As a Food & Beverage Director, you will assist Management in ensuring the designated job duties are always completed correctly and promptly according to our company standards, policies and procedures.

Responsibilities:

  • Ensures that customer service and product quality standards meet or exceed Hotel Policies & Procedures for every passenger interaction

  • Constantly monitors and promptly resolves all issues that affect shipboard Food and Beverage operations and the passengers’ cruise experience
  • Consistently reviews Passenger Relations feedback, corporate reports, onboard Passenger in Focus files, Let Us Know forms, and other sources of information to identify trends and issues; takes prompt action to ensure that the team surprises and delights passengers
  • Dependably leads the Food and Beverage management team in regular operational inspections to ensure Company standards are met or exceeded
  • Regularly oversees the day-to-day operational efficiency and quality assurance for all areas of responsibility, and develops controls to meet standards.
  • Regularly ensures that all Food and Beverage and Hotel supplies and provisions are promptly received and carefully inspected; always spot-checks provisions for quality and quantity against the P.O./invoices and product specifications during every loading
  • Constantly ensures the key performance metrics, including revenue cost and service standards, are in line with Company targets and guidelines
  • Regularly collaborates with Food and Beverage Managers to ensure that proper rotation, yield management, inventory allocation, distribution, and accounting procedures are followed at all times for Food and Beverage and Hotel storerooms (where applicable)
  • Knows the team’s role descriptions, delivers them to all team members (new joiners, returning crew, and promoted crew), and communicates clear expectations based on each role description
  • Observes each crewmember’s performance using his or her role description as a guide and delivers prompt and appropriate correction, improvement, or reinforcement. Coaches and develops skilled, engaged team members to become the Consummate Host

Qualifications:

  • Graduate of a recognized hotel/catering/culinary school
  • Ten (10) years of experience in Hospitality Senior Management position
  • Extensive experience and knowledge in all aspects of hotel/cruise ship food and beverage operations
  • Strategic planner, with an innovative, hands-on, practical management approach
  • Ability to lead and motivate employees in pursuit of company goals
  • Ability to work independently and resolve complex issues from crew and management

Princess Cruises offers many benefits. This position is afforded comfortable, single cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates.

Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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Work Experience Requirements

All applicants must have previous experience in working on a Cruise Ship and in a 4/5* Hotel or Upscale Restaurant.

Language Requirements

Good knowledge of the English language is required.

Princess Cruises

Princess Cruises

www.princess.com

Our Culture Essentials… Stronger together
Speak Up – Respect & Protect – Improve – Communicate – Listen & Learn – Empower

Set sail on an exciting career course with Princess Cruises! One of the best-known names in cruising, Princess Cruises is a global cruise company operating a fleet of modern ships renowned for their innovative design and wide array of choices in dining, entertainment and amenities.

As a worldwide leader in premium cruising, Princess now offers the MedallionClass™ experience, an even more personalized vacation. Our smart ships feature everything from TrulyTouchless™ embarkation to on-demand delivery of drinks, food and more that makes cruising effortless and supports the wellbeing of our guests and teammates.

Our Princess team lives by our Shared Purpose and Core Values of Respect, Protect and Connect. We seek out people who want to share their passion for travel, work with the latest technology and join a friendly, diverse team to serve our guests and show them the world. We understand our responsibility to safeguard our teammates, our guests and our oceans, and our highest priority is to operate in a safe and socially responsible way every day.

As part of the Princess family, you’ll gain valuable cruise ship career experience representing one of the largest cruise lines in the world. We are extremely passionate about our work and offer a variety of reward programs to recognize employees who go above and beyond to provide our guests the best possible vacation experience.

Join our team and enjoy an adventurous career with great incentives, unlimited growth and worldwide travel opportunities.

 

 


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