Receptionist
- Recruiter:
- Maris Recruitment Bulgaria LTD
- Category:
- Guest Services Jobs
- Position:
- Receptionist / Concierge
- Updated:
- May 18, 2022
We are looking for Receptionist to work onboard River Ships season 2022 (starting approx. May 2022):
TITLE: RECEPTIONIST
DEPARTMENT: HOTEL
1. EXPERIENCE/ SKILLS/ CHARACTER
- Must have basic knowledge of all hotel departments;
- Must have refined skills in public relations which demands an excellent command of English and/or German language;
- Must have at least four (4) years experience in hotel industry; management and administration background necessary;
- Must have typing skills;
- Must have Computer skills: iOS, Windows, Microsoft Office (Word, Excel), Outlook, Fidelio Cruise (or similar ship management software), Stock Control System;
- Must have basic knowledgeable of HACCP standards;
- Ability to communicate with all levels of personnel and passengers;
- Must be a self-starter and reliable person;
- Must be able to work flexible time schedule and to the Company’s standards.
2. DUTIES AND RESPONSIBILITIES
- Be friendly to passengers and crew as well as focused on job tasks;
- Be able to handle administration tasks, such as passengers’ check-in procedure at embarking and check-out as disembarking;
- Responsible for all passengers’ enquiries, requests and complaints;
- Assist passengers with money exchange procedure;
- Responsible for the Reception log book (crew book);
- Responsible for any maintenance and/or repair requests;
- Responsible for preparing the passengers’ financial statements when requested and when necessary;
- Responsible for collecting, checking and handing out passengers’ travel documents;
- Close accounts/ balance cash flow on disembarkation;
- Always act in the best interest of the Company with regard to minimising costs;
- Ensure all machines and equipment are in good condition;
- Be aware of and follow security/ fire/ safety procedures according to the
- Vessel’s standards and regulations;
- Follow the uniform dress code at all times whilst on duty and act in a responsible and professional manner.
For more detailed information we invite to apply then one member of our team will contact you to schedule a meeting.
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