Human Resources Manager for Ambassador Cruise Line

We are pleased to announce we are looking to hire a Human Resources Manager for the Hotel Administration department, working for Ambassador Cruise Line on board their flagship Ambience.
Ambassador is the first new British cruise line to be launched since 2010 and is here to accompany the next era of travel by blending tradition and innovation for a truly timeless cruise holiday that still makes guests feel right at home.

Apply Today!

Your responsibility will include, but will not be limited to:

• Provide competent leadership in the area of employee relations by assisting and guiding department heads and shipboard managers with HR situations
• Provide an accessible and nurturing environment to handle employee relations issues, using effective conflict resolution skills
• Assist in arbitrating disputes and resolving grievances, whilst guiding colleagues towards the correct outcome
• Develop, evaluate and modify HR processes and procedures to ensure onboard departments can comply with requirements, ensuring all legal and regulatory requirements are met
• Ensure Time & Attendance procedures are followed by all departments in compliance with both Company procedure and Maritime Labour Convention (MLC)regulations
• Participate in all investigations related to employee performance of policy violations
• Conduct Exit Interviews for all colleague resignations
• Regularly visit department work areas to interact with colleagues and ensure a positive work environment is maintained
• Facilitate all change of department requests to ensure fairness and policy compliance
• Any other duties as reasonably requested by Hotel Director and Head of Human Resources

Job Requirements:

• Previous shipboard experience or relevant experience in similar position
• Fluent inEnglish –must have excellent oral and written communication skills
• Flexibility–must be able to work various times of the day, remain calm under pressure and have a can-do attitude
• Employee focused with a positive personality and professional attitude