Procurement Controller - Market Intelligence & Compliance

MSC Cruises
MSC Cruises
Land Based Jobs
August 5, 2022


The Procurement Controller is responsible for market intelligence through monitoring and reporting on macro and micro influences, supporting the wider Procurement team. This includes tracking market trends, commodity markets, key events, innovations, and trade shows.

As an entry point to Procurement regarding Sustainable Procurement, the Procurement Controller will also be responsible for establishing a supplier audit tracking process that will support the Procurement team's supplier relationship management (SRM) activity.

As part of the SRM activity, the Procurement Controller will also support compliance and conformity requirements, such as ensuring contractual adherence to promote positive outcomes not only for the organisation itself but for the economy, environment, and society. The role is strategic and is at the beginning of “source-to-contract” activity, requiring key stakeholder relationship management within Procurement and supporting departments.


  • Leads market research and intelligence across both Hotel and Technical Procurement categories to ensure that the latest industry trends, innovations, and developments are communicated across the Procurement team on an ongoing basis as well as when required to support sourcing initiatives;
  • Develops monthly market research and intelligence reporting tool to communicate findings and developments to the Procurement team, as well as to key stakeholders;
  • Supports the Procurement Director and the MSC Sustainable Procurement Committee in capturing and monitoring the initiatives required to execute the aims and objectives of MSC and how we involve suppliers in our sustainable procurement journey;
  • Creates an audit reporting/tracking system to enhance supplier and supply chain visibility, developing templates and capturing MSC supplier audits and supplier self-audit results globally;
  • Supports the Procurement Manager – Hotel and Procurement – Technical to establish a calendar of key supplier relationship initiatives, eg periodic supplier reviews and KPI tracking, and to catalog and track the results centrally;
  • Supports the ISO9001 quality management initiatives to ensure ongoing conformity across the Hotel & Technical Procurement department;
  • Maintains key communication with our satellite Procurement departments in Shanghai and Miami to support information sharing and ongoing alignment


  • Minimum 3 years' experience within a similar role;
  • Business qualification (NVQ or higher) to support best practice technique application;
  • GCSE (or equivalent) in Maths & English;
  • PC literacy with proficient knowledge of Microsoft Excel (Essential);
  • Experience in using Procurement systems (eg Oracle / SAP applications);
  • Strong relationship management and communication skills


  • Must be able to live and work in the UK

Language Requirements

Good knowledge of the English language is required.

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